Quality Manager

Introduction / Context

• Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Industrial sector to hire a Quality Manager. This opportunity is based in Malaysia.

Position Overview

• Oversee and drive all quality assurance and control activities within a manufacturing environment.
• Ensure robust quality systems, regulatory compliance, and continuous improvement to enhance operational performance and product reliability.

Key Responsibilities:

• Oversee all aspects of quality assurance and control within our manufacturing facility.
• Ensures implementation and improvement of the quality part of the Integrated Management System (including process management) according to corporate quality strategy and respective local regulations.
• Cooperates closely with relevant internal stakeholders across geographies, i.e. R&D, Purchasing, Engineering, Manufacturing, corporate quality, etc.
• Understanding customer needs and requirements to develop effective quality control processes.
• Lead supplier quality activities including incoming quality, SCAR management, change control and capability evidence (Cpk).
• Drive PFMEA, SPC and structured problem solving (8D, CAPA, DMAIC) to secure stable process performance.
• Oversee all product development procedures to identify deviations from quality standards.
• Plans, implements and follows up the audit programme (including certification audits where applicable) and assessments to ensure compliance with quality standards and regulatory requirements; copy exact experience will be a plus
• Foster an open error reporting culture with early escalation, rapid containment and strong root cause prevention.
• Prepare regular reports on quality performance for management review.
• Provide leadership to cross-functional teams to resolve customer quality, product and application issues
• Fosters team skills and motivation to achieve quality objectives

Key Requirements

Qualifications & Experience

• At least 7 years of total work experience in relevant industries, of which at least 5 years is in Quality or Quality-related scope
• Experience leading cross-functional teams
• Degree in Electrical and Electronics Engineering, or similar discipline
• Knowledge or direct exposure on wireless communications/RF engineering, PCB or equivalent related technical experience in fields of electronic test equipment preferred
• Relevant experience in semiconductor manufacturing is a plus
• Ability to develop a solutions-based approach in corrective measures for defective parts, failure rates from component to assembly
• Ability to act as a catalyst for change and improvement in performance and quality
• Good understanding of quality management system ISO 9001, Six Sigma and other quality methods
• Expertise in PFMEA, SPC, Cpk/stability analysis and 8D/CAPA
• Strong leadership, audit readiness skills and communication across suppliers and customers

• Quality assurance and control in manufacturing environments
• Integrated Management System implementation and process management
• Supplier quality management including SCAR, change control, and Cpk analysis
• Structured problem-solving methodologies: PFMEA, SPC, 8D, CAPA, DMAIC
• Audit programme planning, certification audits, and compliance assessments
• Quality management systems including ISO 9001 and Six Sigma
• Wireless communications/RF engineering, PCB, or electronic test equipment exposure
• Semiconductor manufacturing knowledge (advantageous)
• Data analysis related to failure rates, component performance, and assembly quality
• Cross-functional collaboration with R&D, Engineering, Manufacturing, and Purchasing

• Strong leadership and team development capabilities
• Effective communication across cross-functional and multicultural teams
• Customer-focused mindset with a strong understanding of quality requirements
• Problem-solving orientation with a structured and analytical approach
• Ability to drive change, continuous improvement, and performance enhancement
• High level of accountability and audit readiness discipline
• Collaborative and influential stakeholder management skills
• Resilience and adaptability within a dynamic manufacturing environment