Senior Account Manager

We are recruiting on behalf of a leading Digital Transformation and IT Solutions Provider that delivers innovative technology services across Cloud, Security, Connectivity, Technology Sourcing, Network Infrastructure, and Professional Services.

Our client, established in 2002, has built a strong reputation for making an extraordinary difference in the lives of its stakeholders. They are now looking to add a Senior Account Manager to their growing sales team.

The Role

The Senior Account Manager will be responsible for acquiring new customers and expanding existing client relationships by providing expert consultation on current and future IT needs. You’ll manage the entire sales process from opportunity creation to deal closure while leveraging your strong understanding of technology solutions, from IT equipment to managed services.

Key Responsibilities

• Manage customer opportunities, quotes, and orders using internal systems
• Partner with internal resources (vendors, engineers, etc.) to meet client needs
• Continually prospect and develop new business opportunities
• Conduct daily outbound calls and respond to inbound inquiries
• Attend sales meetings, events, and marketing activities
• Conduct customer business reviews and utilize heat mapping for account growth
• Present annual business plans and key account reviews to management
• Other duties as assigned

Qualifications & Experience

• High school diploma or equivalent (Bachelor’s degree preferred)
• Minimum 3 years of experience in IT sales
• Proven ability to meet or exceed gross profit goals
• Strong skills in solution selling and problem discovery
• Excellent communication and negotiation skills
• Highly organized with strong multi-tasking and time management abilities
• Proficient with Microsoft Office (Outlook, Word, Excel)
• Professional, tactful, and customer-focused approach

Compensation & Benefits

• 40k Base salary with OTE 175k
• Commission up to 35%
• Medical, dental, and vision insurance
• Company-paid Health Reimbursement Account
• Flexible Spending Accounts
• Life and AD&D insurance (company-paid)
• 401(k) with company match (pre-tax and Roth options)
• Voluntary short- and long-term disability
• Accident and critical illness coverage
• Company-paid telehealth
• Paid time off & holidays
• Employee Assistance Program
• Employee recognition and referral programs
• Job training and professional development