Senior Application Support Analyst

Davidson ·www.davidsonwp.com

Location Melbourne CBD, Victoria, Australia
Salary AUD 700 - 800 / month
Type Full time
Level Senior
Source Shazamme
Information & Communication Technology
Apply direct

About the Company

Join a well-established local government organisation focused on delivering reliable services and positive outcomes for its community. The organisation is continuing to invest in its digital and technology capability, supporting a broad portfolio of critical business applications across corporate and operational functions.

About the Role

As a Senior Applications Support Analyst, you will play a key role in supporting, maintaining and enhancing a diverse portfolio of enterprise applications and business systems.


Working within the Application Operations function, you will provide high-level technical and functional support, troubleshoot complex production issues and ensure critical applications remain stable, secure and available. You'll work across both on-premise and cloud-based environments, supporting applications including ERP, CRM, payroll and HR platforms.

The role will involve SQL-based investigation, application configuration, integrations, scripting and automation, incident and problem management, upgrades and enhancements. You will also work closely with internal technology teams, business stakeholders and external vendors to resolve issues and continually improve application performance.

About You

You will be an experienced Application Support professional with strong technical troubleshooting skills and the ability to take ownership of complex issues through to resolution.

You will ideally bring:

  • Strong experience supporting, administering and enhancing enterprise business applications
  • Proficiency in SQL, ideally across Oracle and/or Microsoft SQL Server
  • Experience supporting and troubleshooting application integrations
  • Scripting capability using PowerShell, Python or similar technologies
  • Knowledge of ITIL practices including incident, problem and change management
  • Experience working with vendors, consultants, infrastructure teams and business users
  • Exposure to application access management, SSO/MFA and digital certificates
  • Strong analytical and root-cause analysis capabilities
  • Excellent stakeholder communication and problem-solving skills
  • Experience with TechnologyOne, Oracle CRM, ERP platforms, SharePoint or PowerApps would be highly regarded.

Please submit your current resume to apply. If you'd like a confidential discussion about the role, please contact Dylan Tasker on dylan.tasker@davidsonwp.com , quoting reference JN -092026-44309. To learn more about Davidson, visit davidsonwp.com.

Frequently asked questions

Who is hiring for the Senior Application Support Analyst role?
Davidson is hiring for the Senior Application Support Analyst position, a Shazamme client. Apply directly on the employer's career site.
Where is the Senior Application Support Analyst job located?
The Senior Application Support Analyst role with Davidson is based in Melbourne CBD, VIC, AU.
What does the Senior Application Support Analyst role pay?
Davidson lists the Senior Application Support Analyst role at AUD 700–800 per month.
Is the Senior Application Support Analyst role full-time or contract?
This is a full time position at Davidson.
What experience level is the Senior Application Support Analyst role?
The Senior Application Support Analyst position is aimed at senior-level candidates.
How do I apply for the Senior Application Support Analyst role at Davidson?
Apply directly on Davidson's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct