Hearing Claims Specialist
Wow Recruitment Idibu ·www.wowrecruitment.com.au
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Hearing Claims Specialist
Location: Pyrmont, NSW
Salary: $65,000 + Super (some flexibility for exceptional candidates)
Hours: Monday-Friday, Full Time
WOW Recruitment is looking for a Hearing Claims Specialist to join our healthcare/not-for-profit client, based full-time in their modern Pyrmont office.
This is a unique, people-first role combining customer service, claims administration and client consultation. You’ll be speaking with clients (often older Australians) via Zoom and phone, gathering information, assessing eligibility, and supporting them through the early stages of an industrial deafness/hearing-related claims process.
If you’ve worked in claims, insurance, workers comp, legal admin, or customer service/case management, and you’re confident communicating with empathy and clarity—this could be a great step.
Perks & Benefits
Interested?
If you’re interested to learn more about this opportunity, APPLY NOW and Louise will be in touch!
#SCR-louise-anderson
Location: Pyrmont, NSW
Salary: $65,000 + Super (some flexibility for exceptional candidates)
Hours: Monday-Friday, Full Time
WOW Recruitment is looking for a Hearing Claims Specialist to join our healthcare/not-for-profit client, based full-time in their modern Pyrmont office.
This is a unique, people-first role combining customer service, claims administration and client consultation. You’ll be speaking with clients (often older Australians) via Zoom and phone, gathering information, assessing eligibility, and supporting them through the early stages of an industrial deafness/hearing-related claims process.
If you’ve worked in claims, insurance, workers comp, legal admin, or customer service/case management, and you’re confident communicating with empathy and clarity—this could be a great step.
Perks & Benefits
- $65,000 + Super (flexibilityfor standout experience)
- 3 Wellbeing Days per year (after probation)
- Annual salary reviews
- Monday–Friday role (no weekends)
- Modern Pyrmont office
- Structured onboarding & training
- Career progression and internal development opportunities
- Supportive, purpose-driven team culture helping Australians access compensation entitlements
- Conducting initial client consultations via Zoom and telephone
- Assessing eligibility and documenting accurate client details
- Explaining next steps and guiding clients through the process
- Managing claims-related admin, forms and documentation
- Liaising with relevant stakeholders (including hearing service providers)
- Maintaining accurate records in the CRM/internal systems
- Assisting with general management of claims/legal-style files
- Experience in claims / insurance / workers compensation / legal admin OR strong phone-based customer service with high attention to detail
- Confident and professional communication style (you can build trust quickly)
- Comfortable running video consultations and handling sensitive conversations with empathy
- Strong admin skills—accurate, organised, and process-driven
- Solid computer skills and confidence learning new systems/CRMs
- A proactive “can-do” approach and ability to manage competing priorities
Interested?
If you’re interested to learn more about this opportunity, APPLY NOW and Louise will be in touch!
#SCR-louise-anderson
Frequently asked questions
Who is hiring for the Hearing Claims Specialist role?
Wow Recruitment Idibu is hiring for the Hearing Claims Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Hearing Claims Specialist job located?
The Hearing Claims Specialist role with Wow Recruitment Idibu is based in Pyrmont, NSW, AU.
What does the Hearing Claims Specialist role pay?
Wow Recruitment Idibu lists the Hearing Claims Specialist role at up to AUD 65,000 per year.
Is the Hearing Claims Specialist role full-time or contract?
This is a full time position at Wow Recruitment Idibu.
What experience level is the Hearing Claims Specialist role?
The Hearing Claims Specialist position is aimed at mid-level candidates.
How do I apply for the Hearing Claims Specialist role at Wow Recruitment Idibu?
Apply directly on Wow Recruitment Idibu's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.