BTR Resident Services Associate
Collins Property Recruitment Bullhorn ·www.collinspropertyrecruitment.com
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The role:
An exciting opportunity to join a new on a new Build to Rent development in Birmingham. The Resident Services Associate will be responsible for front of house duties, acting as point of contact for residents and delivering exceptional customer service. The working pattern is four days on / four days off, with hours between 07:00 and 19:00.
Responsibilities include:
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
An exciting opportunity to join a new on a new Build to Rent development in Birmingham. The Resident Services Associate will be responsible for front of house duties, acting as point of contact for residents and delivering exceptional customer service. The working pattern is four days on / four days off, with hours between 07:00 and 19:00.
Responsibilities include:
- Front desk duties including administration, responding to enquiries and welcoming visitors
- Ensure amenity spaces are well presented at all times
- Organise and lead events
- Respond to rental enquiries, schedule and conduct tours
- Complete check in/check out reports
- Ensure marketing portals are up to date
- Respond to enquiries
- Organise minor works
- Arrears chasing and reporting
- Prior experience working in a front-facing role within property, student accommodation or hospitality
- Customer service background
- Common sense approach
- Positive, can-do attitude
- Outgoing, warm, friendly personality
- Excellent written and spoken etiquette
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
Frequently asked questions
Who is hiring for the BTR Resident Services Associate role?
Collins Property Recruitment Bullhorn is hiring for the BTR Resident Services Associate position, a Shazamme client. Apply directly on the employer's career site.
Where is the BTR Resident Services Associate job located?
The BTR Resident Services Associate role with Collins Property Recruitment Bullhorn is based in Birmingham, US.
Is the BTR Resident Services Associate role full-time or contract?
This is a full time position at Collins Property Recruitment Bullhorn.
What experience level is the BTR Resident Services Associate role?
The BTR Resident Services Associate position is aimed at junior-level candidates.
How do I apply for the BTR Resident Services Associate role at Collins Property Recruitment Bullhorn?
Apply directly on Collins Property Recruitment Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.