APS4 Administration & Client Support Officer
Halcyon Knights ·www.halcyonknights.com.au
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About the company:
Our client is a large government department tasked with improving the lives of Australians. Our client is looking for experienced Administration Officers to join their busy team for a period of 6 months, on a temporary assignment with the potential to extend.
About the role:
About You:
Mandatory Requirements for the role:
Benefits:
Our client is a large government department tasked with improving the lives of Australians. Our client is looking for experienced Administration Officers to join their busy team for a period of 6 months, on a temporary assignment with the potential to extend.
About the role:
- Manage frontline enquiries via phone and online channels, acting as the first point of contact for clients and providers.
- Coordinate appointments, update client records, and maintain accurate data entry across multiple systems.
- Provide administrative support including consent form updates, overflow tasks, and record management.
- Assist with implementation of a new Case Management System while supporting business-as-usual operations.
- Collaborate with internal teams and support training and learning activities within the service.
About You:
- Strong administrative experience in fast-paced, high-volume environments.
- Confident using multiple IT systems (Salesforce experience highly regarded).
- Excellent communication and interpersonal skills with a client-focused approach.
- Able to work collaboratively within multidisciplinary teams and meet KPIs.
Mandatory Requirements for the role:
- You must hold full Australian Citizenship
- You will be required to complete a Federal Police Check
- You will be required to obtain a Blue Card (Working with Children QLD Card) prior to commencement
Benefits:
- ASAP start
- 6-month casual temporary assignment with potential for a further extension
- Full time hours Monday to Friday - 7.5 hours per day
- Sydney CBD location, and potential for hybrid working arrangements.
- $54.88 - $58.53 per hour + super
Frequently asked questions
Who is hiring for the APS4 Administration & Client Support Officer role?
Halcyon Knights is hiring for the APS4 Administration & Client Support Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the APS4 Administration & Client Support Officer job located?
The APS4 Administration & Client Support Officer role with Halcyon Knights is based in Sydney, NSW, AU.
What does the APS4 Administration & Client Support Officer role pay?
Halcyon Knights lists the APS4 Administration & Client Support Officer role at AUD 35–60 per hour.
Is the APS4 Administration & Client Support Officer role full-time or contract?
This is a full time position at Halcyon Knights.
What experience level is the APS4 Administration & Client Support Officer role?
The APS4 Administration & Client Support Officer position is aimed at mid-level candidates.
How do I apply for the APS4 Administration & Client Support Officer role at Halcyon Knights?
Apply directly on Halcyon Knights's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.