[REOPEN] VP Corporate, Insurance, and Partnership

The VP Commercial is responsible for leading and driving corporate account management, insurance and TPA partnerships, provider relations, and claims-related operations. This role plays a strategic and commercial function to ensure strong collaboration with insurance partners, operational excellence, and sustainable business growth within the healthcare ecosystem.
 
Key Responsibilities:

• Manage strategic relationships with insurance companies, TPAs, brokers, and corporate clients
• Develop and negotiate partnership models and commercial agreements
• Act as the main escalation point for key insurance and corporate partners
• Oversee provider relations and coordination with insurance/TPA partners
• Lead end-to-end claims operations, ensuring service quality, compliance, and efficiency
• Handle complex claim, service, and operational escalations
• Identify and drive new partnership and business opportunities
• Support growth initiatives through innovative commercial and partnership strategies
• Align partnership initiatives with sales, marketing, and operations teams
• Lead and manage cross-functional teams across partnership, claims, and provider relations
• Collaborate closely with internal stakeholders (operations, medical, finance, legal, compliance)
• Represent the organization in senior-level external engagements
• Ensure compliance with regulatory, contractual, and governance requirements
• Monitor partner performance, claims turnaround, and service metrics
• Drive continuous improvement in operational and partnership effectiveness

 
Requirements

• Minimum Bachelor’s degree (S1) in a relevant field
• Medical background (e.g., medical doctor) is considered a strong advantage, particularly in supporting insurance and healthcare-related decision making
• Minimum 15 years of total professional experience, preferably with significant exposure in the insurance or TPA industry
• At least 5 years in a senior management role (Head level or above) with a strong track record
• Solid experience in provider relation, claims management, and operational leadership
• Experience in the healthcare industry is a strong advantage
• Background in sales, agent, or broker management will be considered an added value