Insurance Specialist(Fully Remote)

Position Overview

We are seeking a highly analytical and self-driven professional to support insurance and risk-related functions within a loan servicing environment. This role requires the ability to assess complex situations, evaluate risk, and clearly communicate findings to various stakeholders.

This is not a checklist-driven role—the ideal candidate will be comfortable managing a wide variety of responsibilities that may vary day-to-day. Success in this position requires strong critical thinking, adaptability, and the ability to operate independently while maintaining accuracy and compliance.

Key Responsibilities

Insurance & Risk Analysis

• Perform detailed insurance analysis on commercial properties held as collateral
• Assess complex risks related to insurance and real estate assets
• Review appraisals and supporting documentation to evaluate exposure

Escrow & Financial Oversight

• Manage insurance premium disbursements from escrow accounts
• Ensure accurate and timely processing aligned with investor requirements

Compliance & Monitoring

• Monitor insurance compliance in accordance with:
  • Investor guidelines
  • Pooling and Servicing Agreements (PSAs)
  • Applicable laws and mortgage documentation
• Protect investor interests through diligent oversight and risk mitigation

Stakeholder Communication

• Correspond with servicers, investors, borrowers, and insurance agents
• Collaborate with internal departments to resolve issues and ensure compliance

Qualifications

Required Experience

• Background in Loan Servicing, Commercial Insurance, or Real Estate
• Experience handling complex analysis and risk assessment
• Ability to interpret and apply contractual, legal, and financial documentation

Core Competencies

• Strong analytical and problem-solving skills
• Ability to manage multiple, changing priorities independently
• Excellent written and verbal communication skills
• High level of accountability and attention to detail

Preferred Traits (Manager Expectations)

• Demonstrated tenure/stability in previous roles
• Involvement in community or volunteer activities
• Professional demeanor reflecting:
  • Humility
  • Coachability (receptive to feedback)
  • Positive attitude

Additional Details

• Reports to Department Manager
• Responsible for protecting investor interests tied to serviced mortgage portfolios
• Role requires balancing technical analysis, compliance, and communication