Service Administrator
BMS Recruitment ·www.bmsrecruitment.ie
Apply directService Administrator
Location: Dublin
Salary: €35,000 – €42,000 + Pension
• Join a global leader within the medical and healthcare technology sector
• Office-based role supporting a team of field service engineers
• Excellent opportunity for candidates with service coordination or administration experience
• Strong training and development opportunities
• Stable, growing organisation with long-term career prospects
THE COMPANY:
Our client is a globally recognised manufacturer and supplier of medical and healthcare technology, supporting hospitals, healthcare providers and clinical environments throughout Ireland.
Due to continued growth within their service division, they are looking to recruit a Service Administrator to support the day-to-day coordination of service operations and customer activities.
THE ROLE:
The successful Service Administrator will play a key role in supporting the engineering and customer service teams, ensuring service activities are planned, coordinated and delivered efficiently.
This is a fast-paced position requiring strong organisational skills, attention to detail and the ability to communicate effectively with both customers and internal teams.
Key responsibilities include:
• Coordinating service schedules and engineer workloads
• Handling customer enquiries via phone and email
• Processing service documentation and reports
• Supporting service contract administration activities
• Coordinating parts orders and service-related logistics
• Maintaining accurate customer and service records
• Liaising with engineers, customers and internal departments
• Preparing quotations, reports and administrative documentation
• Monitoring service activities and ensuring deadlines are achieved
• Supporting the wider service team with day-to-day operational requirements
THE PERSON:
We are looking to speak with candidates who have experience within service administration, customer service, scheduling, coordination or office support environments. Experience supporting engineering, healthcare, technical or service teams would be highly advantageous.
The ideal candidate will have:
• Previous administration or service coordination experience
• Strong organisational and planning skills
• Excellent communication and customer service abilities
• Good attention to detail
• Proficiency in Microsoft Office
• Experience working with ERP or service management systems would be advantageous
• Ability to multitask and manage competing priorities
• Positive, proactive and team-oriented approach
THE PACKAGE:
• Base Salary: €35,000 – €42,000 DOE
• Pension Scheme
• Training & Development
• Career Progression Opportunities
• Annual Leave
• Additional Company Benefits
LOCATION:
Ideally based in Dublin, with candidates from Dublin, Meath, Kildare and Wicklow encouraged to apply.
WHY APPLY?
This is an excellent opportunity to join a well-established global organisation operating within the healthcare sector. The successful candidate will enjoy a varied role, a supportive team environment and genuine opportunities for long-term career development.
Looking for something different?
We don't advertise every role we recruit for. If you're exploring the market, contact BMS Performance for a confidential discussion about opportunities across Sales, Engineering, Construction, Medical Devices, Clinical, Life Sciences and Professional Services throughout Ireland.
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