Director of Risk Management

AccruePartners, Inc. ·www.accruepartners.com

Location Charlotte, NC, United States
Type Full time
Level Director
Source Shazamme
Corporate Support Open
Apply direct
THE TEAM YOU WILL BE JOINING
  • Join a service-oriented organization with a large field-based workforce supporting commercial customers across multiple markets.
  • The company operates in a decentralized, multi-business-unit environment, creating a need for strong communication, partnership, and consistency across field leadership, operations, finance, HR, legal, and external partners.
  • Backed by a long-term ownership structure, the organization continues to expand through acquisitions and organic initiatives, creating opportunities to build more scalable processes and strengthen enterprise-wide visibility.
  • This is an opportunity to join a national platform where leadership is focused on improving internal alignment, enhancing reporting capabilities, and creating more consistent processes across the organization.
 
WHAT THEY OFFER YOU
  • Opportunity to help shape and elevate an evolving function with meaningful visibility across the organization.
  • High-impact role with the ability to influence enterprise-wide safety culture, communication, claims visibility, and operational risk practices.
  • Potential for the role to expand in scope over time as the organization continues to scale and mature.
  • Exposure to senior leadership, including close partnership with finance, HR, safety, operations, legal, and external partners.
  • Hybrid work model with remote flexibility on designated days, along with lunch provided in the office.
 
WHERE IT IS LOCATED
  • Hybrid in Charlotte, NC  
WHAT YOU WILL DO
  • Help elevate safety communication and awareness across the organization by sharing trends, lessons learned, and proactive risk-related messaging following incidents or emerging issues.
  • Partner with safety leadership and third-party providers to support safety training initiatives, vendor-led programs, and recurring safety events or summits.
  • Lead the administration and oversight of the company’s business insurance programs, including auto, general liability, workers’ compensation, and related coverage areas.
  • Serve as the internal owner for claims management, partnering closely with third-party administrators, brokers, carriers, legal counsel, and business leaders to ensure claims are effectively tracked, managed, and resolved.
  • Partner with business units and field leadership on incident response, claims follow-up, root-cause awareness, and risk mitigation efforts across a decentralized operating environment.
  • Support litigation and dispute-related matters by coordinating with outside legal counsel on claims, mediations, documentation, and related risk issues.
  • Build stronger enterprise visibility into claims, safety, and risk trends through improved reporting, dashboards, KPI tracking, and leadership-facing insights.
  • Lead and support insurance renewal activities, including program review, data gathering, premium discussions, broker engagement, and recommendations tied to overall risk and claims performance.
 
HOW YOU ARE QUALIFIED
  • 5-7+ years of relevant experience in safety, risk, claims, and insurance program management within a complex business environment.
  • In-house experience managing risk, claims, and insurance programs within an operating business environment, with the ability to partner across operations, safety, finance, legal, brokers, carriers, and third-party administrators.
  • Experience in a service-based, distributed, route-based, multi-site, or otherwise operationally decentralized organization is strongly preferred.
  • Familiarity with self-insured business models and the relationship between claims, deductibles, safety standards, and insurance program performance.
  • Demonstrated ability to manage claims processes, work with third-party administrators, and coordinate with legal counsel on claims-related matters.
  • Ability to influence safety culture through strong communication, cross-functional partnership, and engagement with field and business-unit leaders.
  • Strong soft skills and business partnership ability, including the credibility to work with multiple stakeholders and avoid being purely desk-bound in approach.

Frequently asked questions

Who is hiring for the Director of Risk Management role?
AccruePartners, Inc. is hiring for the Director of Risk Management position, a Shazamme client. Apply directly on the employer's career site.
Where is the Director of Risk Management job located?
The Director of Risk Management role with AccruePartners, Inc. is based in Charlotte, NC, US.
Is the Director of Risk Management role full-time or contract?
This is a full time position at AccruePartners, Inc..
What experience level is the Director of Risk Management role?
The Director of Risk Management position is aimed at director-level candidates.
How do I apply for the Director of Risk Management role at AccruePartners, Inc.?
Apply directly on AccruePartners, Inc.'s career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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