Client Delivery Manager

Whizdom ·whizdom.shazamme.com

Location Sydney, New South Wales, Australia
Type Full time
Level Mid
Source Shazamme
Information & Communication Technology (ICT)
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Client Delivery Manager

  • Sydney
  • 12-Month Contract
About the Role

This is a senior managed services leadership role responsible for the end-to-end delivery, governance and commercial performance of complex technology services for a major client. The successful candidate will bring 10+ years of senior delivery experience and be comfortable operating at executive level across multiple technology towers.

Key responsibilities:

  • Lead and oversee managed services delivery across application operations, cloud operations, security operations and third-party cloud vendors.
  • Own overall service performance, delivery governance, risk management, escalations and continuous service improvement.
  • Establish and maintain delivery processes, policies, quality standards and KPIs, using customer feedback and performance data to drive improvements.
  • Manage project delivery, financials and commercial outcomes, removing delivery obstacles and ensuring contractual/service commitments are achieved.
  • Act as the senior client-facing delivery leader, managing executive stakeholders and providing clear communication around performance, risks, issues and priorities.
  • Coordinate multiple internal teams, technical functions and external vendors to ensure services operate as a single integrated delivery model.
  • Support new enhancements and initiatives, including ad-hoc solution development, scope definition and commercial management.
 

What’s on Offer?

  • 12-month contract opportunity.
  • Sydney based engagement.
Apply today or reach out for a confidential discussion:


George Wright | 0480 011 549 | georgew@whizdom.com.au

Candidates will need to be willing to undergo pre-employment screening checks, which may include identification and work-rights verification, security clearance verification and any other client-requested checks



Frequently asked questions

Who is hiring for the Client Delivery Manager role?
Whizdom is hiring for the Client Delivery Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Client Delivery Manager job located?
The Client Delivery Manager role with Whizdom is based in Sydney, NSW, AU.
Is the Client Delivery Manager role full-time or contract?
This is a full time position at Whizdom.
What experience level is the Client Delivery Manager role?
The Client Delivery Manager position is aimed at mid-level candidates.
How do I apply for the Client Delivery Manager role at Whizdom?
Apply directly on Whizdom's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct