Account Manager

Account Manager

Location: Winsford
Salary: £35,000 - £45,000 per annum
Working Pattern: Full-time, Monday to Friday
Sector: Manufacturing, Construction Products & Building Materials

Build Strong Client Relationships in a Fast-Paced Manufacturing Environment

Are you an experienced Account Manager who enjoys building lasting customer relationships and keeping projects moving smoothly from order through to delivery? This is an excellent opportunity to join a growing and established business within the construction products and manufacturing sector, where you'll play a key role in delivering outstanding customer service while coordinating multiple projects and priorities.

This Account Manager position would suit someone who thrives in a customer-focused environment, enjoys working closely with production teams, and takes pride in providing an exceptional experience for clients. If you're organised, commercially aware, and enjoy managing a varied workload, we'd love to hear from you.

The Role

As an Account Manager, you will act as the main point of contact for a portfolio of customers, ensuring orders are processed accurately and delivered successfully. You'll work closely with internal departments, suppliers, and clients to ensure projects are completed efficiently and on time.

Key Responsibilities

• Build and maintain strong relationships with existing customers
• Act as the primary contact for all account-related enquiries
• Prepare detailed and accurate order documentation and job specifications
• Confirm order details with customers and resolve any missing information
• Manage amendments and changes throughout the order process
• Coordinate stock and material purchases with suppliers
• Liaise with suppliers regarding pricing, availability, and lead times
• Work collaboratively with sales, production, and operational teams
• Monitor project schedules and customer deadlines
• Ensure products are delivered in line with customer expectations
• Identify opportunities to develop existing customer accounts
• Support business growth through proactive customer engagement
• Resolve customer queries, issues, and escalations professionally and efficiently
• Maintain accurate records and reporting information

About You

To be successful in this Account Manager role, you'll ideally have:

• Previous experience in Account Management, Customer Service, Sales Administration, Project Coordination, or a similar customer-facing role
• Experience within manufacturing, joinery, construction, building products, or a related industry
• Knowledge of doors, fire doors, frames, glazing, ironmongery, or associated products would be advantageous
• Strong organisational and planning skills
• Excellent communication and relationship-building abilities
• Confidence working with customers, suppliers, and production teams
• Good IT skills, including Microsoft Office and order processing systems
• Strong problem-solving skills and attention to detail
• A proactive approach with the ability to manage multiple priorities

What's in It for You?

• Competitive salary of £35,000 - £45,000 per annum
• Opportunity to join a well-established and growing business
• Varied and rewarding Account Manager role with real responsibility
• Collaborative and supportive working environment
• Exposure to all areas of the business, from sales through to production
• Opportunities to develop your skills and progress your career
• Free on-site parking
• Stable, full-time position within a successful industry sector

If you're looking for an Account Manager opportunity where you can make a genuine impact, develop long-term customer relationships, and be part of a supportive team, we'd love to hear from you.

If you are interested in this role and feel you have the necessary skills and experience, we would love to hear from you! Please apply today to be considered for this opportunity.

This vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment agency.

Account Manager | Winsford | Manufacturing, Construction Products & Building Materials