ICT Business Analyst
Verse Group ·www.versegroup.com.au
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The Opportunity
This role will suit someone who enjoys working across complex systems landscapes, engaging with both operational and technical stakeholders, and helping shape practical business outcomes across enterprise-wide programs. You will play a key role in supporting the delivery of business-critical initiatives spanning HR, payroll, finance, operational systems, and process improvement activities.
Key Responsibilities
This role will suit someone who enjoys working across complex systems landscapes, engaging with both operational and technical stakeholders, and helping shape practical business outcomes across enterprise-wide programs. You will play a key role in supporting the delivery of business-critical initiatives spanning HR, payroll, finance, operational systems, and process improvement activities.
Key Responsibilities
- Partner with business units, operational teams, and technical stakeholders to gather, analyse, and validate business requirements
- Facilitate workshops, interviews, and discovery sessions to understand operational challenges and future-state objectives
- Translate business needs into functional requirements, user stories, workflows, and solution documentation
- Support process improvement initiatives through current and future-state analysis
- Develop process maps, impact assessments, business cases, and supporting delivery documentation
- Work closely with project managers, vendors, and technical teams to support enterprise systems delivery
- Contribute to testing strategies, UAT coordination, defect management, and implementation readiness
- Assist with organisational change activities, training support, and stakeholder engagement initiatives
- Monitor risks, dependencies, and delivery impacts across multiple streams of work
- Support integration and data-related activities across ERP, HRIS, payroll, and operational systems
- Proven experience as a Business Analyst supporting enterprise technology and transformation initiatives
- Strong background working across ERP, HRIS, payroll, finance, or operational systems environments
- Experience facilitating stakeholder workshops and translating operational requirements into practical outcomes
- Strong analytical thinking and process improvement capability
- Comfortable working across both Agile and traditional project delivery environments
- Exposure to systems integration, reporting, and data-driven initiatives
- Strong communication and stakeholder engagement skills across operational and executive teams
- Able to manage competing priorities within fast-paced project environments
- Experience with tools such as JIRA, DevOps, Visio, Power BI, or similar platforms will be highly regarded
- Opportunity to contribute to large-scale enterprise transformation initiatives
- Collaborative and delivery-focused team environment
- Exposure to complex systems, integrations, and operational improvement programs
- Long-term project pipeline and enterprise-level visibility
Frequently asked questions
Who is hiring for the ICT Business Analyst role?
Verse Group is hiring for the ICT Business Analyst position, a Shazamme client. Apply directly on the employer's career site.
Where is the ICT Business Analyst job located?
The ICT Business Analyst role with Verse Group is based in Perth, WA, AU.
Is the ICT Business Analyst role full-time or contract?
This is a full time position at Verse Group.
What experience level is the ICT Business Analyst role?
The ICT Business Analyst position is aimed at mid-level candidates.
How do I apply for the ICT Business Analyst role at Verse Group?
Apply directly on Verse Group's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.