Sr Customer Account Executive - Logistics

About Us: We are a leading logistics broker with an impressive growth trajectory, headquartered in the vibrant West Loop of Chicago. With a revenue of $70M and a rapidly expanding client base, we specialize in providing top-tier logistics solutions to a diverse range of industries. Our commitment to excellence and innovation has made us a trusted partner in the logistics sector. Our proprietary technology optimizes scheduling and reduces administrative work, allowing our sales professionals to focus more on selling and less on paperwork.

Job Summary: We are seeking an experienced and driven Senior Customer Sales Logistics Representative to join our growing team. This senior role focuses on both customer sales and business development, offering ample room for professional growth and the opportunity to capitalize on green space within the market. The ideal candidate will have a strong background in logistics sales, a strategic mindset, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Business Development: Identify, prospect, and secure new business opportunities while expanding and growing existing customer relationships.
• Sales and Revenue Growth: Achieve and exceed sales targets by understanding customer needs and offering tailored logistics solutions.
• Customer Service: Provide outstanding service by addressing customer inquiries, resolving issues promptly, and ensuring a seamless logistics experience.
• Market Analysis: Stay informed about industry trends, market conditions, and competitor activities to effectively position our services.
• Strategic Planning: Develop and implement sales strategies that align with company goals and drive business growth.
• Collaboration: Work closely with the operations and support teams to ensure the efficient execution of logistics services and customer satisfaction.
• Reporting: Maintain accurate records of sales activities, customer interactions, and progress toward sales goals.
• Technology Utilization: Leverage our proprietary technology to optimize scheduling and reduce administrative tasks, allowing for greater focus on sales activities.

Qualifications:

• Experience: Minimum of 2 years of sales experience in the logistics or transportation industry, with a proven track record in business development.
• Skills:
  • Proven track record of achieving sales targets and driving revenue growth.
  • Excellent communication and negotiation skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to thrive in a fast-paced, dynamic work environment.
• Personal Attributes:
  • Customer-focused with a commitment to providing exceptional service.
  • Self-motivated, goal-oriented, and driven to succeed.
  • Adaptable and able to handle multiple priorities effectively.
  • Team player with a collaborative mindset.