Global Key Account Manager Honda/Nissan-Mitsubishi/Isuzu

Strategic Planning

▪ Define or ensure the creation of account specific global and regional strategies, considering the overall market development, vehicles segments, customers' strategy, etc.
▪ Within the strategic planning, ensure the identification of the most relevant future businesses (business priority) per OEM (anticipation of winning / losing brands and car models) and, the prediction of customer specific tire requirements for the next 5+ years
▪ Align the strategic 5+ year planning with the Global OE team
▪ Ensure the alignment of future tire requirements with OE R&D
▪ Ensure implementation and make adjustments to the strategy 
▪ Initiate and ensure preparation of a regular exchange on strategic topics between the customer(s) and the appropriate counterparts within company

Customer Relationship 

▪ Ensure a high standard customer interfaces
▪ Leverage Conti's unique collaboration with the customers 
▪ Develop the OEM in compliance with the BA OE strategy in order to ensure a long-term technologically leading partnership
▪ Represent company on customer events and care for the OEM on company events
▪ Ensure the best level of  customer service in alignment with the account strategy
▪ Ensure additional benefits/leverages for the interaction with the customers supporting company to become as indispensable as possible

Leadership

▪ Leading directly KAM and AQM in Japan and in a matrix leadership for the OE customers in the responsible area, a highly educated team of KAM, TAM and Developers globally
▪ Support own team in key tasks like strategic planning and execution, price negotiations, bottleneck management, people mgmt. etc.
▪ Ensure successful and positive cooperation with all relevant internal contacts
▪ Ensure a high quality of resource planning and support talent management cycle in "lateral leadership"
▪ Create a healthy working environment to ensure best possible working condition in terms of team spirit, personal satisfaction, diversity, career development, and training

Business Development & Operations

▪ Manage the global business targeting the best integrated sector value creation
▪ Create value, brand reputation and pull-effect in standalone businesses and by close cooperation with RE Aftersales
▪ Support and enable responses to selected RFQs in accordance with account strategies 
▪ Ensure the accurate preparation of the annual budget and the monthly forecasts and ensure the implementation
▪ Ensure correct payment for products supplied 

Quality Management & Compliance

Together with the Account Quality Management and Quality Departments:
▪ Ensure compliance with customer and legal requirements, internal and external rules and quality standards
▪ Ensure the identification, support negotiation (with OEM) and correct implementation of all relevant Customer Specific Requirements 
▪ Train and ensure the correct use of quality management tools, create an environment for high quality standards and be a role model
▪ Ensure the lead is taken by AQM in Account Quality Cases, supported by BA QM
▪ Ensure customer satisfaction
▪ Ensure the optimization of yield mgmt. for articles in serial production
▪ Process owner on Local Level for the relevant OE customer

Requirements

- University degree (Bachelor/Master/PhD) in Mechanical / Chemical Engineering (M.Sc.) or in Business (MBA) or similar
- Excellent English language skills, applied in business context.
- Relevant technical experience (e.g. tire development, quality management, product management), and/or Automotive Engineering
- Experience with leading either a Customer Account, or Business Field (own P&L responsibility)
- Experience in working (directly) with an Original Equipment Manufacturer (OEM)
- Successfully completed project leadership experience, preferably with an international focus
- Experience in leading a team (directly or indirectly reporting) over a period of at least 2 years, experience with leading in a matrix organization
- Experience in creating and implementing strategy
- Relevant experience in Change Management
- Intercultural sensitivity required
- International work experience in an intercultural environment for more than 2 years (preferred)