Business Analyst - Records Information Management

Drive the delivery of a major Records & Information Management transformation.
  
We’re looking for an experienced Business Analyst to join a hands-on project team delivering significant change across a complex, multi-business-unit environment.
  
This is a great opportunity for a Business Analyst with strong systems implementation, process analysis and stakeholder engagement experience who enjoys working closely with business and technology teams to translate business needs into practical solutions.
  
Working across a major Records & Information Management program, you’ll play a key role in understanding current processes, identifying opportunities for improvement and supporting the design and implementation of new information management technologies.
  
About the Role:

• Lead and facilitate requirements gathering activities, including workshops, interviews and document reviews.
• Analyse and model current and future-state business processes, workflows and data flows.
• Translate business needs into clear functional and technical requirements, use cases and specifications.
• Work closely with an external implementation partner to ensure solutions align with business requirements and project objectives.
• Engage stakeholders across the organisation to understand business needs, manage expectations and build consensus.
• Develop and maintain process maps, business requirements, use cases and supporting documentation.
• Support end-to-end testing activities, ensuring delivered solutions meet agreed requirements.
• Identify process improvements and opportunities to improve user experience and operational efficiency.
• Support change management activities, including process documentation and training.
• Work closely with enterprise architecture, technology and records teams to determine appropriate solutions.
• Monitor implemented solutions and identify opportunities for ongoing improvement.

  
About You
You’re an experienced Business Analyst with a strong track record of working across complex transformation and systems implementation projects. You’re comfortable operating between business and technology teams and can bring structure to complex requirements, processes and stakeholder environments.
  

• Experience delivering business analysis within complex systems implementation or transformation projects.
• Strong business process analysis and modelling experience, including current and future-state processes.
• Proven ability to translate business needs into functional and technical requirements.
• Strong workshop facilitation and stakeholder engagement skills, with the ability to build consensus and manage competing priorities.
• Experience working closely with implementation partners, vendors and technical teams.
• Experience supporting testing programs, including UAT and requirements validation.
• Strong experience producing business requirements, use cases, process maps and functional specifications.
• Experience supporting change initiatives within large or complex organisations.
• Experience working across Agile, PRINCE2, PMBOK or hybrid project environments.
• Records & Information Management, Document Management, Information Governance or Privacy experience is advantageous.

  
If you’re a Business Analyst looking for a hands-on opportunity to play a key role in a major information management transformation, we’d love to hear from you.