Process Analyst
Whizdom ·whizdom.shazamme.com
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Our client is undertaking a significant enterprise-wide transformation program aimed at modernising complex business processes, improving operational efficiency, and delivering a future-ready service environment. As part of this initiative, they are seeking an experienced Process Analyst to play a key role in documenting, analysing, and redesigning end-to-end business processes across multiple stakeholder groups.
About the Role
As the Process Analyst, you will lead process discovery activities, analyse current-state operations, identify improvement opportunities, and develop future-state process designs that align business objectives, governance, people, data, and technology outcomes. Working within a multidisciplinary delivery team, you will engage with business and technical stakeholders to drive process improvement and support program delivery.
Key Responsibilities
About You
To be successful in this role you will bring:
Highly Regarded
What's on Offer?
If you're an experienced Process Analyst with strong BPMN modelling skills and a passion for business transformation, we'd love to hear from you.
Apply now or contact Craig Favilla at Whizdom Recruitment for a confidential discussion.
About the Role
As the Process Analyst, you will lead process discovery activities, analyse current-state operations, identify improvement opportunities, and develop future-state process designs that align business objectives, governance, people, data, and technology outcomes. Working within a multidisciplinary delivery team, you will engage with business and technical stakeholders to drive process improvement and support program delivery.
Key Responsibilities
- Lead end-to-end process discovery workshops and stakeholder engagements
- Document current-state processes, roles, systems, controls and information flows
- Develop future-state process models using BPMN 2.0 and recognised process modelling standards
- Identify process inefficiencies, risks, bottlenecks and automation opportunities
- Facilitate workshops and validation sessions to gain stakeholder alignment
- Contribute to process governance frameworks, ownership models and performance measures
- Support business transformation initiatives through process design and implementation activities
- Produce high-quality process documentation, analysis and recommendations for senior stakeholders
- Work closely with Business Analysts, Solution Architects, Change Leads and SMEs across the program.
About You
To be successful in this role you will bring:
- Minimum 5 years' experience as a Process Analyst in large and complex organisations
- Strong experience modelling current and future-state business processes using BPMN 2.0
- Proven ability to identify business process improvements and deliver practical recommendations
- Experience working across business, operational and technology stakeholders
- Strong facilitation, workshop and stakeholder engagement skills
- Knowledge of Business Process Management (BPM) principles and process governance frameworks
- Excellent written, visual and verbal communication skills
- The ability to work autonomously while contributing to broader program outcomes.
Highly Regarded
- Experience working within large enterprise, government, education or service-delivery environments
- Exposure to enterprise-wide transformation programs, operating model changes or major technology initiatives
- Experience establishing process governance, ownership frameworks and performance metrics.
What's on Offer?
- Contract through to September 2027
- Attractive rate of up to $118 per hour inclusive of superannuation
- Brisbane CBD Fringe location + WFH
- Opportunity to contribute to a major transformation program
- Collaborative and high-performing project environment
- Potential extension opportunities beyond the initial contract term
If you're an experienced Process Analyst with strong BPMN modelling skills and a passion for business transformation, we'd love to hear from you.
Apply now or contact Craig Favilla at Whizdom Recruitment for a confidential discussion.
Frequently asked questions
Who is hiring for the Process Analyst role?
Whizdom is hiring for the Process Analyst position, a Shazamme client. Apply directly on the employer's career site.
Where is the Process Analyst job located?
The Process Analyst role with Whizdom is based in Brisbane, QLD, AU.
What does the Process Analyst role pay?
Whizdom lists the Process Analyst role at up to AUD 118 per hour.
Is the Process Analyst role full-time or contract?
This is a full time position at Whizdom.
What experience level is the Process Analyst role?
The Process Analyst position is aimed at mid-level candidates.
How do I apply for the Process Analyst role at Whizdom?
Apply directly on Whizdom's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.