Receptionist / Office & Customer Support

Furst Staffing Bullhorn ·www.furststaffing.com

Location Rockford, Illinois, United States
Salary USD 18 / hour
Type Full time
Level Mid
Source Shazamme
Administrative & Office Accepting Candidates
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Receptionist/Admin Support 

Pay: $18/hour
Schedule: M-F

  • Option 1: 9:00 AM – 5:00 PM (30-minute lunch)
  • Option 2: 8:30 AM – 5:00 PM (1-hour lunch)

Start Date: ASAP
Location: Rockford, IL (in-office)

Overview

Our client, a reputable title company, is seeking a professional and detail-oriented Receptionist / Administrative Support Specialist to serve as the first point of contact in their Rockford office. This individual will play a key role in maintaining a welcoming front office while also supporting operational teams with data entry, order processing, and document production.

This is a great opportunity for someone who enjoys a mix of customer interaction and focused administrative work in a team-oriented environment.

Key Responsibilities

Front Desk & Client Relations (Primary)

  • Greet clients, realtors, lenders, and visitors in a professional and welcoming manner
  • Answer, screen, and route incoming phone calls efficiently
  • Manage incoming/outgoing mail, packages, and deliveries
  • Maintain a clean and organized reception area

Order Department Support (As Needed)

  • Assist during high-volume periods or team coverage gaps
  • Enter and log title search orders accurately
  • Review incoming order requests for completeness and accuracy prior to processing

Typing & Production Support (As Needed)

  • Input and generate title commitments using company software
  • Accurately enter legal descriptions, requirements, and exceptions
  • Proofread documents to ensure quality and accuracy standards are met

Qualifications

Required

  • 1–2 years of administrative, receptionist, or data entry experience
  • Strong typing speed and accuracy
  • Excellent attention to detail, especially with names, numbers, and legal descriptions
  • Ability to multitask between front desk duties and detailed data entry work

Preferred (Not Required)

  • Experience in real estate, legal, title, or banking industries
  • Familiarity with SoftPro or Laredo software

Soft Skills

  • Dependable, punctual, and professional
  • Strong customer service mindset
  • Team player with a “no task too small” attitude
  • Ability to adapt and support multiple departments

How to Apply

Please submit your resume for consideration. Qualified candidates will be contacted for next steps.

Frequently asked questions

Who is hiring for the Receptionist / Office & Customer Support role?
Furst Staffing Bullhorn is hiring for the Receptionist / Office & Customer Support position, a Shazamme client. Apply directly on the employer's career site.
Where is the Receptionist / Office & Customer Support job located?
The Receptionist / Office & Customer Support role with Furst Staffing Bullhorn is based in Rockford, IL, US.
What does the Receptionist / Office & Customer Support role pay?
Furst Staffing Bullhorn lists the Receptionist / Office & Customer Support role at up to USD 18 per hour.
Is the Receptionist / Office & Customer Support role full-time or contract?
This is a full time position at Furst Staffing Bullhorn.
What experience level is the Receptionist / Office & Customer Support role?
The Receptionist / Office & Customer Support position is aimed at mid-level candidates.
How do I apply for the Receptionist / Office & Customer Support role at Furst Staffing Bullhorn?
Apply directly on Furst Staffing Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct