Operations Manager

Operations Manager – Care Homes Salary: £80,000 Location: London / Flexible – ideally based in or around London Requirement: Must have a nursing background, although an active PIN is not essential. The Role We are recruiting an experienced Operations Manager to oversee a portfolio of care homes, with responsibility for quality, compliance, operational performance and commercial sustainability. This is not purely a quality role. We need someone who understands what excellent care looks like but can also confidently manage performance, costs, occupancy and overall business effectiveness. Key Responsibilities Provide operational leadership across multiple care homes. Support, challenge and develop Home Managers. Drive improvements in quality, compliance and CQC performance. Monitor operational and financial performance. Review staffing, occupancy, costs and commercial sustainability. Identify underperformance and implement improvement plans. Ensure high standards of care are maintained across all services. Work closely with senior leadership to support the ongoing development of the group. About You The ideal candidate will have: Previous experience as a Home Manager, ideally within a nursing home. A nursing background – current or previous registration accepted. Multi-site or regional management experience. Strong CQC, quality and compliance knowledge. A proven track record of improving care services. Strong commercial and financial awareness. Experience managing and supporting Home Managers. The confidence to challenge, improve and hold people accountable. Our Promise At New Way Recruitment, our promise is simple: we put people first. We believe recruitment within care should be about more than filling a vacancy. It is about understanding your experience, ambitions and values, and connecting you with an opportunity where you can genuinely make a difference. We provide a confidential, honest and personal recruitment service, with clear communication and genuine support throughout the process — from your first conversation with us through to your next career move. Apply If you are an experienced care leader who can walk into a challenging service, build trust quickly and deliver meaningful, sustainable improvement, we would like to hear from you. Apply now to discuss this interim consultancy opportunity confidentially with New Way Recruitment. INDHP