Client Service and Administration Officer

Calleo ·www.calleo.com.au

Location Canberra, Australian Capital Territory, Australia
Work type Hybrid
Salary AUD 55 - 65 / hour
Type Full time
Level Mid
Source Shazamme
Government / Local Government
Apply direct
About the organisation
Our Federal Government client safeguards Australia’s interests by building global partnerships, promoting trade, supporting regional stability, and assisting Australians abroad.
 
About the role
The Client Service and Administration Officer will be responsible for delivering high-quality administrative coordination and customer service as part of its broader corporate services offering. This role is integral to ensuring efficient operations, responsive client engagement, and the smooth delivery of the Department’s mission.
 
Duties
  • Handle inboxes, calls, and client queries with clear policy advice.
  • Process applications and update internal systems accurately.
  • Liaise with stakeholders and agencies to progress admin tasks.
  • Manage external checks and prepare documentation for approval.
  • Support SOPs and assist with policy or operational projects.
  • Provide flexible support across the section as required
 
Skills & experience
  • Strong organisation and time management; proven ability to meet deadlines and juggle priorities.
  • Sound judgement with clear written and verbal communication skills.
  • Works effectively under instruction, independently, and as part of a team.
  • Skilled at interpreting policy to deliver professional, efficient client service.
  • Proactive, with initiative to improve processes and team efficiency
A Cert III or IV in Government would be highly regarded as would knowledge of the Australian Government’s Protective Security Policy Framework.

 
Due to the nature of this role, it is only open to Australian Citizens who currently hold a Negative Vetting 1 Security Clearance
 
How to apply
Apply directly or for more information on this role, please email Deb Moss at deb.moss@calleo.com.au
Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.
Follow Calleo on LinkedIn and visit our website to keep up to date on all our current job vacancies:www.linkedin.com/company/calleoresourcing
www.calleo.com.au

Frequently asked questions

Who is hiring for the Client Service and Administration Officer role?
Calleo is hiring for the Client Service and Administration Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Client Service and Administration Officer job located?
The Client Service and Administration Officer role with Calleo is based in Canberra, ACT, AU. The role is hybrid-friendly.
Is the Client Service and Administration Officer role remote?
Yes — the Client Service and Administration Officer position at Calleo is hybrid. Candidates based in AU are preferred.
What does the Client Service and Administration Officer role pay?
Calleo lists the Client Service and Administration Officer role at AUD 55–65 per hour.
Is the Client Service and Administration Officer role full-time or contract?
This is a full time position at Calleo.
What experience level is the Client Service and Administration Officer role?
The Client Service and Administration Officer position is aimed at mid-level candidates.
How do I apply for the Client Service and Administration Officer role at Calleo?
Apply directly on Calleo's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct