D365 Functional Consultant/ Business Analyst

Davidson ·www.davidsonwp.com

Location Sydney, New South Wales, Australia
Work type Remote
Salary AUD 140,000 - 150,000 / year
Type Full time
Level Mid
Source Shazamme
Information & Communication Technology
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12-Month Fixed-Term Contract | Sydney or Melbourne Preferred | Up to 24 Months Project Scope




Davidson is partnering exclusively with a leading healthcare provider undergoing a large-scale digital transformation. As part of this journey, they are seeking an experienced Microsoft Dynamics 365 CE Functional Consultant to join their team.

This role offers the opportunity to work on high-impact projects that improve customer and patient engagement across the healthcare network. While ideally based in Sydney or Melbourne, remote work from other Australian locations will be considered for the right candidate.




About the Role




You will lead the implementation and optimisation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, working closely with business and technical stakeholders. This is a hands-on role, suited to a candidate who is confident across the project lifecycle and passionate about delivering tangible business value.




Key responsibilities include:

  • Delivering end-to-end Dynamics 365 CE implementations across Sales, Service, and Marketing
  • Facilitating workshops to capture and translate business requirements into technical solutions
  • Configuring and customising CE solutions to align with operational needs
  • Collaborating with developers and architects on integrations and technical delivery
  • Supporting testing, training, go-live, and post-implementation activities

About You

You’ll bring a strong functional background in Dynamics 365 CE and a solid understanding of how CRM solutions drive engagement, efficiency, and results in complex environments.




To be successful, you will have:

  • 6+ years of experience as a Functional Consultant with Microsoft Dynamics 365 CE
  • Demonstrated success delivering CRM projects from scoping through to support
  • Strong understanding of Power Platform components (Power Apps, Power Automate, Dataverse)
  • Ability to work with stakeholders across technical and non-technical teams
  • Relevant Microsoft certifications (e.g., MB-210, MB-220, PL-200) preferred

Why Apply?




This is a rare opportunity to be part of a strategic digital program that will reshape how healthcare services are delivered and experienced.




In return, you will benefit from:

  • A 24-month fixed-term contract with potential extension
  • Flexible hybrid or remote work options (Sydney or Melbourne preferred)
  • A meaningful project with real-world impact in the healthcare sector
  • Supportive and collaborative delivery environment
  • Opportunity to influence technical direction and best practices




Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Dylan Tasker on dylan.tasker@davidsonwp.com, quoting reference JN -072026-43721. Want to know more about Davidson? Visit us at www.davidsonwp.com

Frequently asked questions

Who is hiring for the D365 Functional Consultant/ Business Analyst role?
Davidson is hiring for the D365 Functional Consultant/ Business Analyst position, a Shazamme client. Apply directly on the employer's career site.
Where is the D365 Functional Consultant/ Business Analyst job located?
The D365 Functional Consultant/ Business Analyst role with Davidson is based in Sydney, NSW, AU. The role is remote-friendly.
Is the D365 Functional Consultant/ Business Analyst role remote?
Yes — the D365 Functional Consultant/ Business Analyst position at Davidson is remote. Candidates based in AU are preferred.
What does the D365 Functional Consultant/ Business Analyst role pay?
Davidson lists the D365 Functional Consultant/ Business Analyst role at AUD 140,000–150,000 per year.
Is the D365 Functional Consultant/ Business Analyst role full-time or contract?
This is a full time position at Davidson.
What experience level is the D365 Functional Consultant/ Business Analyst role?
The D365 Functional Consultant/ Business Analyst position is aimed at mid-level candidates.
How do I apply for the D365 Functional Consultant/ Business Analyst role at Davidson?
Apply directly on Davidson's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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