Claims Team Leader
Smaart Recruitment ·www.smaart.com.au
Apply direct
SMAART Recruitment has partnered with one of Australia’s leading niche insurance specialists, known for their highly regarded retail products in the automotive and specialty space.
Because of an exciting strategic shift, they are establishing a brand-new division right here on the Sunshine Coast.
We are now seeking an experienced Claims Team Leader to spearhead this launch in Maroochydore.
This is a rare opportunity where you won't just inherit a team, you will actually be involved in hiring your own consultants from the ground up.
As the Team Leader, you will transition the division into daily practice, establishing workflows, coaching for growth, and driving high-quality claims outcomes while maintaining a strong floor presence.
What we are looking for:
To be considered, please submit your resume via the "Apply" button, or for a confidential discussion contact Will from SMAART Recruitment on 1300 762 278.
Because of an exciting strategic shift, they are establishing a brand-new division right here on the Sunshine Coast.
We are now seeking an experienced Claims Team Leader to spearhead this launch in Maroochydore.
This is a rare opportunity where you won't just inherit a team, you will actually be involved in hiring your own consultants from the ground up.
As the Team Leader, you will transition the division into daily practice, establishing workflows, coaching for growth, and driving high-quality claims outcomes while maintaining a strong floor presence.
What we are looking for:
- Demonstrated experience in motor claims or general insurance claims management
- Proven experience leading and mentoring a team within a contact centre or fast-paced operational environment
- A proactive leader who is excited by the challenge of setting up a new division and shaping its culture
- A confident, direct communicator comfortable managing performance and handling complex escalations
- Commercially aware with the ability to balance operational duties with a consistent coaching cadence
- Monday to Friday 7am - 6pm Rotating roster | Great work-life balance with no weekends
- Hybrid working options
- $90,000 to $100,000 + Super (Depending on experience)
- 10% discretionary annual performance bonus
- Full-time, permanent position based in a fantastic Maroochydore location
- Genuine career progression as this new local hub continues to expand
To be considered, please submit your resume via the "Apply" button, or for a confidential discussion contact Will from SMAART Recruitment on 1300 762 278.
Frequently asked questions
Who is hiring for the Claims Team Leader role?
Smaart Recruitment is hiring for the Claims Team Leader position, a Shazamme client. Apply directly on the employer's career site.
Where is the Claims Team Leader job located?
The Claims Team Leader role with Smaart Recruitment is based in Brisbane, QLD, AU.
What does the Claims Team Leader role pay?
Smaart Recruitment lists the Claims Team Leader role at AUD 80,000–120,000 per year.
Is the Claims Team Leader role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Claims Team Leader role?
The Claims Team Leader position is aimed at mid-level candidates.
How do I apply for the Claims Team Leader role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.