Data Entry/Customer Service Associate
Nesco Resource ·nescoresource.com
Apply directNow Hiring – Data Entry / Service Associate
Rochester, NY (100% Onsite)
Full-Time | Long-Term Contract
$18/hour
Monday–Friday, 8:00am–5:00pm
Seeking a Service Associate (Tier II) to support benefits and insurance data processing operations. This is a steady, full-time, in-office role ideal for someone who welcomes a structured, detail-focused environment.
What you’ll be doing:
Enter and update disability and insurance plan data into internal systems
Review submissions for accuracy and resolve data discrepancies
Utilize multiple systems and insurance carrier portals to process information
Communicate with internal teams and occasionally contact external partners to verify details
Maintain a high level of accuracy while working through daily volume
What we’re looking for:
Strong data entry skills with a focus on accuracy (100% data integrity is critical)
Comfortable working across multiple systems and screens
Basic phone communication skills (inbound/outbound as needed)
Ability to sit and work at a computer for extended periods
Reliable attendance and ability to follow established processes
Nice to have:
Prior experience in data entry, administrative support, or insurance/benefits processing
Experience working with structured workflows or high-volume tasks
This is a great opportunity for someone looking for stable, long-term work in a professional office setting.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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