Senior Insights Advisor - $840 p/d

Senior Insights Advisor
Initial contract until June 2027 
$840 per day including super
Sydney CBD/hybrid

As a Senior Insights Advisor, you will play a prominent role in conducting research and developing meaningful and actionable customer insights, to generate positive outcomes and make a difference to our 8 million+ customers.

You will be part of a team of highly skilled and passionate insights professionals that provide actionable insights to NSW Government departments, Ministers and Cabinet.

Description

• Playing a key role in the design, set-up, and implementation of critical insights programs, working with stakeholders across NSW Government 
• Supporting the Customer Insights Manager in the end-to-end delivery of these insights projects – including project management, stakeholder management, workshops, research and questionnaire design, fieldwork management, data analysis, and reporting 
• Leveraging a variety of data sets (including both primary and secondary data) in analysis and reporting – developing clear insights and delivering concrete recommendations 
• Applying best practice project management principles to ensure efficient and effective use of project resources to deliver objectives within established timeframes and project plans 
• Providing research advice and expertise to internal and external stakeholders, including seeking out opportunities and implementing solutions to improve sector capability in using customer insights and analysis

A successful Senior Insights Advisor should have:

• 7+ years’ experience working in agency or client-side in a customer research or insights-focused role 
• Experience in customised market research programs, techniques, and tools 
• Strong experience in quantitative market research is essential, while experience in qualitative research is beneficial 
• Experience in data analysis and using multiple data sources to generate insights and recommendations 
• Experience in report writing and storytelling – generating clear, actionable insights and delivering concrete recommendations 
• Experience in research and questionnaire design 
• Experience in fieldwork management
• Strong proficiency in the Microsoft Suite (PowerPoint, Excel, and Word) 
• Strong proficiency with Q Research Software is essential 

If you're ready to take on this exciting role as a Senior Insights Advisor, we encourage you to apply today and make a difference in this rewarding opportunity.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Tito Tealdo - 0434418729 or titob@eitr.com.au