Member Services Representative (Credit Union)
Nesco Resource ·nescoresource.com
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Job Purpose
Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at clients Credit Union.
Principal Duties and Responsibilities
• Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
• Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
• Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
• Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
• Meet deadlines and assists with production goals
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Minimum Qualifications
• High school diploma or GED
Preferred Qualifications
• Previous banking or Credit Union experience
• Previous mortgage lending experience
• Previous knowledge of Client, NCUA and AAFCU Mortgage Lending Guidelines
• Previous Residential Mortgage Closing and Funding experience
• Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys
Knowledge, Skills & Abilities
• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
• Skilled in above average interpersonal and communication skills and professional telephone manners
• Ability to effectively communicate with all levels both verbally and written
• Ability to speak, read, and write Spanish is a plus
• Ability to work well under deadlines and high volume pressure
• Ability to work in a diverse work environment
• Ability to quickly learn and adapt well to change
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to maintain satisfactory performance and attendance
• Ability to pass Credit Union pre-hire compliance checks
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at clients Credit Union.
Principal Duties and Responsibilities
• Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
• Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
• Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
• Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
• Meet deadlines and assists with production goals
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Minimum Qualifications
• High school diploma or GED
Preferred Qualifications
• Previous banking or Credit Union experience
• Previous mortgage lending experience
• Previous knowledge of Client, NCUA and AAFCU Mortgage Lending Guidelines
• Previous Residential Mortgage Closing and Funding experience
• Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys
Knowledge, Skills & Abilities
• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
• Skilled in above average interpersonal and communication skills and professional telephone manners
• Ability to effectively communicate with all levels both verbally and written
• Ability to speak, read, and write Spanish is a plus
• Ability to work well under deadlines and high volume pressure
• Ability to work in a diverse work environment
• Ability to quickly learn and adapt well to change
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to maintain satisfactory performance and attendance
• Ability to pass Credit Union pre-hire compliance checks
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Frequently asked questions
Who is hiring for the Member Services Representative (Credit Union) role?
Nesco Resource is hiring for the Member Services Representative (Credit Union) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Member Services Representative (Credit Union) job located?
The Member Services Representative (Credit Union) role with Nesco Resource is based in Fort Worth, TX, US.
What does the Member Services Representative (Credit Union) role pay?
Nesco Resource lists the Member Services Representative (Credit Union) role at up to USD 20 per hour.
Is the Member Services Representative (Credit Union) role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Member Services Representative (Credit Union) role?
The Member Services Representative (Credit Union) position is aimed at mid-level candidates.
How do I apply for the Member Services Representative (Credit Union) role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.