C005016 Senior Learning Coordinator (NS) BELGIUM - 24 Aug

Park Lane Recruitment ·www.plr.ltd

Location Mons, Mons, Belgium, Belgium
Type Full time
Level Senior
Source Shazamme
NATO
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Deadline Date: Monday 24 August 2026
 
Requirement: Senior Learning Coordinator
 
Location: Mons, BELGIUM
 
Full Time On-Site: Yes
 
Time On-Site: 100%
 
Not to Exceed Rate: 58 EUR
 
Total Scope of the request (hours): 600
 
Required Start Date: 28 September 2026
 
End Contract Date: 31 December 2026
 
Required Security Clearance: NATO SECRET
 
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
  1. Current National or NATO SECRET clearance
  2. Nationality of one of the NATO member countries
  3. Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
 
Duties & Role:  
 
In support of the NCI Academy's commercial training portfolio for external customers, the Senior Learning Coordinator, shall perform the following activities:
 
Course Coordination and Delivery Support
  • Act as the primary point of contact between external customers and internal stakeholders, including Branches, instructors, and Academy management, to ensure the smooth coordination and delivery of commercial training activities.
  • Develop and maintain delivery plans for commercial training iterations based on customer requirements and NCI Academy delivery policies.
  • Initiate and follow up on Purchase Requisitions (PRs) and related financial documentation (receipts, work confirmations, price calculations) to support course iterations, public events, and Mobile Training Team (MTT) deliveries.
  • Manage logistical aspects of training, including room bookings, facility access (SHAPE / The Hague), and coordination of supplier-provided services.
  • Address and resolve operational or technical issues that arise before or during training delivery, ensuring minimal disruption to learning activities.
  • Consolidate or merge course iterations when enrolment falls below the minimum threshold, ensuring efficient resource utilization and adherence to Academy standards.
Administrative and Financial Coordination
  • Operate within the EBA and Training Management System (TMS) environments to manage administrative, financial, and scheduling data for commercial training.
  • Maintain accurate and up-to-date TMS information, including pricing, PR and receipt references, seat allocations, and iteration details.
  • Process and modify financial transactions in EBA (Purchase Requests, Receipts, Work Confirmations) in coordination with relevant financial and procurement focal points.
  • Request and process supplier quotations and attendance reports to support planning, monitoring, and reporting of commercial training activities.
  • Provide estimated fund requirements and ensure cost transparency for planned training activities.
  • Support the delivery of public training events, ensuring compliance with procurement, financial, and communication procedures.
Customer and Stakeholder Engagement
  • Respond promptly and professionally to customer and student queries via the Delivery common mailbox and other communication channels.
  • Facilitate flexible responses to customer change requests, adjusting course iterations or logistics as required while ensuring compliance with Academy policies.
  • Build and maintain a network of Points of Contact (POCs) internally and externally to enhance coordination and responsiveness.
  • Keep the Catalogue Manager informed of all relevant updates to commercial training offerings, pricing, and iteration changes.
  • Support onboarding and tailoring of new commercial training offerings based on customer requirements and market demand.
  • Communicate constructively with suppliers to ensure high-quality service delivery and timely resolution of operational issues.
Requirements
Skills, Knowledge & Experience:
  • The candidate has a NATO SECRET security clearance, provided by the national security organization valid at the time of submission of the bid and covering the period of the contract
  • Fluent in English and must be able to read and write technical and user documentation.
  • A minimum of 3 years of progressively responsible experience in an Education or Training facility or in the training department of a NATO command or international organization
  • Experience managing complex scheduling and allocation of resources, preferably in an academic or training setting or similar environment
  • Experience and proficiency with enterprise systems (e.g., TMS, EBA, ERP/financial tools), including data entry, record management, and basic financial processing)
  • Proven customer service experience communicating with customers, internal staff, external entities and stakeholders.
  • Proven ability to manage multiple and competing demands and a rapidly changing environment.
  • Strong administrative and organizational skills, with proven experience managing logistics, scheduling, and high-volume operational tasks
  • Familiarity with E-ITEP or comparable Learning Management Systems (LMS), including the ability to manage, upload, and maintain course and schedule data.
  • Knowledge of Course Control Documents (CCDs) or equivalent course descriptions, lesson plans, and instructional documentation used in structured training environments.
  • Awareness of the NATO Bi-SC Directive 075 as the overarching framework governing NATO Education, Training, and Exercise (E&T&E) activities, or the ability to rapidly acquire such knowledge.
  • Solid reporting and data management skills, including the ability to prepare reports on course iterations and course plans, and to perform data downloads and bulk uploads in E-ITEP and training management systems

Frequently asked questions

Who is hiring for the C005016 Senior Learning Coordinator (NS) BELGIUM - 24 Aug role?
Park Lane Recruitment is hiring for the C005016 Senior Learning Coordinator (NS) BELGIUM - 24 Aug position, a Shazamme client. Apply directly on the employer's career site.
Where is the C005016 Senior Learning Coordinator (NS) BELGIUM - 24 Aug job located?
The C005016 Senior Learning Coordinator (NS) BELGIUM - 24 Aug role with Park Lane Recruitment is based in Mons, BE.
Is the C005016 Senior Learning Coordinator (NS) BELGIUM - 24 Aug role full-time or contract?
This is a full time position at Park Lane Recruitment.
What experience level is the C005016 Senior Learning Coordinator (NS) BELGIUM - 24 Aug role?
The C005016 Senior Learning Coordinator (NS) BELGIUM - 24 Aug position is aimed at senior-level candidates.
How do I apply for the C005016 Senior Learning Coordinator (NS) BELGIUM - 24 Aug role at Park Lane Recruitment?
Apply directly on Park Lane Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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