Client Services Coordinator
Rezonate Recruitment - Manual ·www.rezonaterecruitment.com
Apply directOur client, a well established accounting and advisory firm, is seeking an experienced Administrator / Client Services Coordinator to join their Melbourne office.
You will join a busy accounting team, providing administrative support to ensure day to day operations run smoothly, while working closely with accountants and senior staff in a collaborative professional services environment.
This role suits someone with 2+ years’ experience in an administrative role within an accounting firm, who brings strong communication skills, professionalism, and a client focused approach.
Key Responsibilities
- Manage client services and practice administration tasks, including document preparation, record keeping, payment processing, and general office support
- Handle ATO correspondence and assist with lodgements, including updating client details, managing payment plans, and preparing GIC remission requests and related changes
- Support IAS/BAS lodgements and broader taxation compliance obligations, ensuring accuracy and timely submission
- Support ASIC compliance requirements, including preparation and maintenance of company lodgements, statutory records, and client registers
- Coordinate client communications and front office operations, including meeting and greeting clients, answering calls, and managing enquiries
- Maintain and update client databases, compliance documentation, scheduling, and workflow tracking to support efficient client service delivery
About you
- Previous experience in a Receptionist, Administrator, or Client Services role within professional services, ideally in an accounting environment.
- Experience with Xero, FYI Docs, Fusedocs, Fusign, ATOmate, XPM is highly regarded
- Immaculate presentation and professional communication style
- Strong client service focus
- Excellent organisational and time management skills
- Ability to prioritise and work under pressure
- Strong Microsoft Office skills (Word, PowerPoint, Excel, Outlook)
- Exceptional interpersonal skills and ability to liaise with a wide range of stakeholders
- Proactive, reliable and punctual
- Willingness to learn and take initiative
Whats on offer
- Opportunity to join a reputable accounting firm
- Supportive and professional team environment
- Long term career development opportunities
- Varied and engaging front of house role
Frequently asked questions
Who is hiring for the Client Services Coordinator role?
Rezonate Recruitment - Manual is hiring for the Client Services Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Client Services Coordinator job located?
The Client Services Coordinator role with Rezonate Recruitment - Manual is based in Melbourne, AU.
What does the Client Services Coordinator role pay?
Rezonate Recruitment - Manual lists the Client Services Coordinator role at AUD 70,000–90,000 per year.
Is the Client Services Coordinator role full-time or contract?
This is a full time position at Rezonate Recruitment - Manual.
What experience level is the Client Services Coordinator role?
The Client Services Coordinator position is aimed at mid-level candidates.
How do I apply for the Client Services Coordinator role at Rezonate Recruitment - Manual?
Apply directly on Rezonate Recruitment - Manual's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.