Customer Service Specialist
Perigon ·perigongroup.com.au
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Customer Service Specialist
Join a well-established and growing healthcare logistics company in a pivotal customer service role. Acting as the central point of contact, you'll be responsible for processing orders, tracking deliveries, resolving enquiries and maintaining accurate customer records.
This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced environment and takes pride in delivering exceptional service.
What's on Offer
To be successful in this role, you will be highly organised, customer-focused and possess exceptional attention to detail.
You will also bring:
Join a well-established and growing healthcare logistics company in a pivotal customer service role. Acting as the central point of contact, you'll be responsible for processing orders, tracking deliveries, resolving enquiries and maintaining accurate customer records.
This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced environment and takes pride in delivering exceptional service.
What's on Offer
- Temporary to permanent opportunity
- On-site parking available
- Western Sydney location
- Acting as the primary point of contact for all customer enquiries through to resolution
- Processing customer orders accurately and efficiently
- Tracking deliveries and providing updates to customers and internal stakeholders
- Providing Proof of Delivery (POD) documentation and reissuing invoices as required
- Managing and following up customer enquiries and complaints
- Processing customer service deviations within required timeframes
To be successful in this role, you will be highly organised, customer-focused and possess exceptional attention to detail.
You will also bring:
- Previous experience in a customer service, order processing or logistics support role
- SAP experience (essential)
- Experience using CRM and order entry systems
- Excellent written and verbal communication skills
- The ability to manage competing priorities in a fast-paced environment
- A proactive, positive and team-oriented approach
- Professional stakeholder management and complaint resolution skill
- Join a company that has operated within the healthcare market for more than 20 years
- Supportive company with long tenure
- Free onsite parking
Frequently asked questions
Who is hiring for the Customer Service Specialist role?
Perigon is hiring for the Customer Service Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Specialist job located?
The Customer Service Specialist role with Perigon is based in Sydney, NSW, AU.
What does the Customer Service Specialist role pay?
Perigon lists the Customer Service Specialist role at AUD 73,000–75,000 per year.
Is the Customer Service Specialist role full-time or contract?
This is a full time position at Perigon.
What experience level is the Customer Service Specialist role?
The Customer Service Specialist position is aimed at mid-level candidates.
How do I apply for the Customer Service Specialist role at Perigon?
Apply directly on Perigon's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.