Preconstruction Customer Service Administrator
D&B ·www.designandbuild.com.au
Apply direct
Our client is a well-established national residential development business delivering quality new homes to customers across NSW. They are seeking an experienced Customer Service Representative to join their team and manage the customer journey from contract through to construction and handover.
This is a fantastic opportunity for someone who enjoys a fast-paced environment, building strong customer relationships and coordinating multiple projects from start to finish.
The Role
As the Customer Service Representative, you will manage a portfolio of home builds, ensuring each project progresses smoothly, accurately and within the required timeframes.
This is a fantastic opportunity for someone who enjoys a fast-paced environment, building strong customer relationships and coordinating multiple projects from start to finish.
The Role
As the Customer Service Representative, you will manage a portfolio of home builds, ensuring each project progresses smoothly, accurately and within the required timeframes.
- Managing multiple customer job files from contract through to handover
- Preparing and issuing building contracts and associated documentation
- Maintaining accurate records of contracts, variations, selections and project information
- Raising, issuing and processing variation
- Providing proactive communication and regular updates to customers throughout the build
- Managing temporary power applications and other pre-construction requirements
- Preparing project files and documentation for site supervisors
- Liaising with Site Supervisors regarding construction progress, inspections and scheduling
- Raising and following up progress claims and payments
- Previous experience in residential construction, customer service, project administration or a similar role
- Strong understanding of the new home building process from contract through to handover
- Strong written and verbal communication skills
- Experience working with contracts, variations and project documentation
- Up to $90k + Super
- Norwest area - Parking onsite
- Join a growing and established residential construction business
- Opportunity to develop your career within the residential building industry
- A supportive and collaborative working environment
Frequently asked questions
Who is hiring for the Preconstruction Customer Service Administrator role?
D&B is hiring for the Preconstruction Customer Service Administrator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Preconstruction Customer Service Administrator job located?
The Preconstruction Customer Service Administrator role with D&B is based in NSW - Sydney, NSW, AU.
What does the Preconstruction Customer Service Administrator role pay?
D&B lists the Preconstruction Customer Service Administrator role at AUD 70,000–90,000 per year.
Is the Preconstruction Customer Service Administrator role full-time or contract?
This is a full time position at D&B.
What experience level is the Preconstruction Customer Service Administrator role?
The Preconstruction Customer Service Administrator position is aimed at mid-level candidates.
How do I apply for the Preconstruction Customer Service Administrator role at D&B?
Apply directly on D&B's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.