Branch Coordinator / Supervisor

Branch Coordinator / Supervisor – Power Transmission & Industrial Products

Perth

The Opportunity

My client is an established supplier of power transmission and industrial products, supporting customers across mining, manufacturing, engineering and other industrial sectors. They are looking for an organised and dependable Branch Coordinator / Supervisor to support the day-to-day operations of their Perth branch. This is primarily an internal coordination role focused on managing customer enquiries, processing quotations, maintaining accurate administration and ensuring established processes are followed. The position would suit someone with experience in internal sales, branch administration or industrial customer service who enjoys keeping things organised, following up with colleagues and ensuring work is completed efficiently.

Key Responsibilities

• Coordinate daily internal sales and branch administration activities
• Process customer enquiries, quotations and related documentation
• Monitor outstanding quotations, enquiries and administrative tasks
• Follow up with internal team members to ensure work is completed on time
• Ensure established procedures and processes are consistently followed
• Maintain accurate customer records and branch documentation
• Liaise with internal teams to coordinate customer requirements
• Identify outstanding tasks and help resolve workflow delays
• Support the branch team in maintaining efficient daily operations
• Ensure customers receive accurate information and timely responses

About You

• Previous experience in internal sales, branch coordination, administration or customer service within an industrial environment
• Exposure to power transmission, bearings, gearboxes or related mechanical products highly regarded
• Strong organisational skills with excellent attention to detail
• Experience preparing quotations, processing enquiries and maintaining customer records
• Confidence following up with colleagues and ensuring tasks are completed
• Ability to manage competing priorities and maintain consistent workflows
• Good communication and problem-solving skills
• Comfortable working with established procedures and administrative systems
• Reliable, proactive and able to work independently
• Previous supervisory experience advantageous but not essential

The business is open to candidates who may not have held a formal supervisory title but have demonstrated the ability to coordinate internal activities, maintain standards and keep daily operations running smoothly.

What's on Offer

• Opportunity to join an established industrial products supplier
• Work with a broad range of power transmission and mechanical products
• A stable, internally focused role with limited external sales responsibilities
• Supportive team environment
• Opportunity to take ownership of branch coordination and administration
• Long-term career development opportunities

If you have experience in industrial internal sales or branch administration and enjoy keeping processes organised, following up on tasks and supporting a busy team, we'd welcome your application.