Payroll Operations Employee Services Specialist
Nesco Resource ·nescoresource.com
Apply direct
Payroll Operations Employee Service Specialist
Location: Greenville, SC
Temp to Perm
Hybrid: M/T/W in office, Th/F remote
The first 2-3 weeks of training will be fully in the office
POSITION OVERVIEW:
The Payroll Operations and Employee Service Specialist will be responsible for the day-to-day coordination and execution of employee payroll tasks in partnership with the Managed Services Provider. This includes processing and analyzing reports according to established schedules maintaining all data required for legal, tax or audit purposes according to established department processes. Responsibilities also include handling service inquiries from employees, managers, and business-unit stakeholders to provide information and resolve issues.
KEY ACCOUNTABILITIES:
Serve as a reliable and collaborative team member, partnering with other payroll associates and functional business partners to achieve desired results.
Perform accurate and timely entry of job, salary, and personal data that is not interfaced from the HRIS system to the payroll system.
Manage workload and payroll processing deadlines with Managed Services Provider to ensure payroll is accurate, complete, and timely in compliance with internal control procedures and requirements.
Analyze and resolve data discrepancies between the HRIS and payroll database systems
Review, correct, and approve data inputs; Analyze pre- and post-payroll audit reports to identify and correct errors.
Provide support to the garnishment process, partnering with managed services where required.
Comply with all audit requirements and internal control standards for supporting documentation and accuracy.
Function as Subject Matter Expert regarding all aspects of time, and payroll system functionality.
Provide employee support regarding personnel records, time input, and earnings, deductions, and tax.
Support HR Operational Services, Benefits, Compensation, and Finance colleagues with all requests.
Enter, follow-up, and resolve tickets in the ServiceNow and ADP CRM tools.
Ensure Confidentiality, Data Privacy, Data Security and SOX requirements are met at all times.
Prepare and process off cycle payrolls to ensure compliance with state regulations relating to final pay
QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS:
Associate degree or equivalent combination of work experience and education.
3-5 years of multi-state payroll processing experience (5,000 EEs)
Experience processing payroll on ADP GlobalView, Ceridian Dayforce, or SAP, preferred
Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) from the APA, preferred.
ADDITIONAL SKILLS:
Demonstrated understanding of the end-to-end Payroll Processing Cycle (Input, Process, Output).
Ability to research, understand and apply intermediate federal, state and local regulations to payroll, labor, and employment.
Superior analytical and organizational skills with a focus on synthesizing information, using sound judgment, formulating conclusions and articulating data in a way that is meaningful and valuable to stakeholders and customers.
Exceptional time management skills, ability to prioritize and multitask; able to balance competing priorities.
Ability to work in team environment that is highly customer service oriented.
Able to manage workplace relationships with various stakeholders; must be proactive in resolving issues with employees, businesses and other departments.
Ability to listen to internal customers, gather information, and assess root cause of issue; Able to accurately communicate resolution and maintain relationship with employees and stakeholders.
Flawless attention to detail and exceptional data entry
Strong Microsoft Office skills with advanced Excel proficiency.
Excellent Verbal and Written Communication Skills.
Must be comfortable and skilled at working effectively in an interdependent team environment that is dynamic, fast-paced, and deadline-driven.
Integrity and trustworthiness specific to confidentiality and privacy of employee information; absolute confidentiality of all payroll records
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Location: Greenville, SC
Temp to Perm
Hybrid: M/T/W in office, Th/F remote
The first 2-3 weeks of training will be fully in the office
POSITION OVERVIEW:
The Payroll Operations and Employee Service Specialist will be responsible for the day-to-day coordination and execution of employee payroll tasks in partnership with the Managed Services Provider. This includes processing and analyzing reports according to established schedules maintaining all data required for legal, tax or audit purposes according to established department processes. Responsibilities also include handling service inquiries from employees, managers, and business-unit stakeholders to provide information and resolve issues.
KEY ACCOUNTABILITIES:
Serve as a reliable and collaborative team member, partnering with other payroll associates and functional business partners to achieve desired results.
Perform accurate and timely entry of job, salary, and personal data that is not interfaced from the HRIS system to the payroll system.
Manage workload and payroll processing deadlines with Managed Services Provider to ensure payroll is accurate, complete, and timely in compliance with internal control procedures and requirements.
Analyze and resolve data discrepancies between the HRIS and payroll database systems
Review, correct, and approve data inputs; Analyze pre- and post-payroll audit reports to identify and correct errors.
Provide support to the garnishment process, partnering with managed services where required.
Comply with all audit requirements and internal control standards for supporting documentation and accuracy.
Function as Subject Matter Expert regarding all aspects of time, and payroll system functionality.
Provide employee support regarding personnel records, time input, and earnings, deductions, and tax.
Support HR Operational Services, Benefits, Compensation, and Finance colleagues with all requests.
Enter, follow-up, and resolve tickets in the ServiceNow and ADP CRM tools.
Ensure Confidentiality, Data Privacy, Data Security and SOX requirements are met at all times.
Prepare and process off cycle payrolls to ensure compliance with state regulations relating to final pay
QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS:
Associate degree or equivalent combination of work experience and education.
3-5 years of multi-state payroll processing experience (5,000 EEs)
Experience processing payroll on ADP GlobalView, Ceridian Dayforce, or SAP, preferred
Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) from the APA, preferred.
ADDITIONAL SKILLS:
Demonstrated understanding of the end-to-end Payroll Processing Cycle (Input, Process, Output).
Ability to research, understand and apply intermediate federal, state and local regulations to payroll, labor, and employment.
Superior analytical and organizational skills with a focus on synthesizing information, using sound judgment, formulating conclusions and articulating data in a way that is meaningful and valuable to stakeholders and customers.
Exceptional time management skills, ability to prioritize and multitask; able to balance competing priorities.
Ability to work in team environment that is highly customer service oriented.
Able to manage workplace relationships with various stakeholders; must be proactive in resolving issues with employees, businesses and other departments.
Ability to listen to internal customers, gather information, and assess root cause of issue; Able to accurately communicate resolution and maintain relationship with employees and stakeholders.
Flawless attention to detail and exceptional data entry
Strong Microsoft Office skills with advanced Excel proficiency.
Excellent Verbal and Written Communication Skills.
Must be comfortable and skilled at working effectively in an interdependent team environment that is dynamic, fast-paced, and deadline-driven.
Integrity and trustworthiness specific to confidentiality and privacy of employee information; absolute confidentiality of all payroll records
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Frequently asked questions
Who is hiring for the Payroll Operations Employee Services Specialist role?
Nesco Resource is hiring for the Payroll Operations Employee Services Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Payroll Operations Employee Services Specialist job located?
The Payroll Operations Employee Services Specialist role with Nesco Resource is based in Greenville, SC, US. The role is remote-friendly.
Is the Payroll Operations Employee Services Specialist role remote?
Yes — the Payroll Operations Employee Services Specialist position at Nesco Resource is remote. Candidates based in US are preferred.
What does the Payroll Operations Employee Services Specialist role pay?
Nesco Resource lists the Payroll Operations Employee Services Specialist role at up to USD 33 per hour.
Is the Payroll Operations Employee Services Specialist role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Payroll Operations Employee Services Specialist role?
The Payroll Operations Employee Services Specialist position is aimed at mid-level candidates.
How do I apply for the Payroll Operations Employee Services Specialist role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.