Field Logistics & Training Operations Training Specialist

Technical Training Specialist – Field Logistics & Training Operations

Location: Pomona, CA (Hybrid)

Schedule: Monday-Friday, 8:00am-5:00pm

Pay Rate: $37.22 per hour

Our client is seeking a Technical Training Specialist to support the planning, coordination, and delivery of enterprise-wide training programmes as part of a major ERP transformation initiative.

This role focuses on training logistics, learner readiness, scheduling support, facilities coordination, and ensuring instructor-led and virtual training sessions are delivered efficiently across multiple business groups.

Responsibilities

• Coordinate all logistical activities supporting Instructor-Led Training (ILT), Virtual Instructor-Led Training (VILT), and Collaborative Virtual Instructor-Led Training (CVILT).
• Prepare training rooms and virtual environments, including seating layouts, audiovisual equipment, connectivity testing, accessibility readiness, and meal coordination.
• Coordinate participant hardware including laptops, peripherals, system access, login credentials, and technical troubleshooting.
• Prepare and manage training materials including attendance sheets, evaluations, job aids, quick reference guides, and supporting documentation.
• Support training scheduling activities during peak delivery periods and maintain training calendars and associated metrics.
• Act as the primary point of contact for facilities and venue coordination.
• Support management of training-related budgets and operational expenses.
• Track and resolve post-training follow-up items, including parking lot issues and action items.
• Serve as Producer during Instructor-Led Training sessions, ensuring sessions run smoothly from an operational perspective.
• Communicate site constraints, safety protocols, and operational considerations that may impact training delivery.
• Partner closely with project teams, facilitators, business stakeholders, and cross-functional teams to ensure successful training deployment.

Required Qualifications

• High School Diploma or equivalent required.
• Five or more years of experience supporting business operations, organisational readiness, enterprise training, ERP implementations, or business transformation initiatives.
• Experience coordinating training schedules for facilitators and end users while managing associated reporting and metrics.
• Two or more years supporting training functions, including instructional design, training delivery, learning technologies, training coordination, or learning methodologies such as ADDIE or Kirkpatrick.
• Experience supporting enterprise-wide training or organisational readiness programmes.
• Experience working with cross-functional teams to deliver organisational objectives.
• Strong stakeholder management and communication skills with the ability to build relationships across all organisational levels.
• Working knowledge of Microsoft Project or similar scheduling tools.
• Familiarity with SAP and/or SAP S/4HANA environments and enterprise business processes.

Preferred Qualifications

• Bachelor's degree in Business, Education, Human Resources, Project Management, Instructional Design, or a related discipline.
• Experience supporting ERP implementations or business transformation programmes.
• Understanding of enterprise learning best practices and organisational readiness principles.
• Experience working within Transmission & Distribution (T&D) or utility environments.
• Strong organisational, planning, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Ideal Candidate Backgrounds

We welcome candidates with experience in one or more of the following areas:

• SAP or SAP S/4HANA training and organisational readiness
• ERP implementation projects
• Enterprise learning operations and training coordination
• Technical training and instructional delivery
• Business transformation programmes
• Learning logistics, scheduling, and stakeholder coordination

This is an excellent opportunity to contribute to a high-profile enterprise transformation programme while supporting the successful delivery of training across a large organisation.