Bilingual Engagement Support Officer

Mayday Recruitment ·www.maydayrecruitment.com

Location Carlton, Victoria, Australia
Salary AUD 60,000 - 63,000 / year
Type Full time
Level Mid
Source Shazamme
Marketing / PR / Events Searching
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$63,000 + Super + Salary Packaging (pro rata) | Part-Time (0.5 FTE) | 2-Year Fixed-Term Contract
  • Use your language skills to make a genuine difference in your community.
  • Build trusted relationships through community outreach and engagement.
  • Enjoy salary packaging while working in a rewarding, purpose-driven role.

About the organisation

Our client is a respected, purpose-driven health organisation committed to improving health outcomes through early detection and community engagement. Working alongside government, healthcare providers and community organisations, they deliver statewide programs that improve equitable access to essential health services for culturally and linguistically diverse communities.

An exciting opportunity has become available for a fluent Mandarin-speaking Community Engagement Support Officer to help strengthen community connections and increase participation in important preventative health programs.

About the role

Working closely with the Community Development Team Leader, you'll use your Mandarin language skills, cultural knowledge and community connections to engage with local communities, deliver culturally appropriate support and help improve access to essential health services.

Key responsibilities include:
  • Building trusted relationships with Mandarin-speaking community members and organisations.
  • Delivering community information sessions and attending outreach events.
  • Supporting clients to book and attend appointments.
  • Providing language assistance and culturally appropriate support.
  • Partnering with community leaders, cultural associations, faith-based organisations and local services.
  • Assisting with community campaigns and engagement activities.
  • Supporting community champions and local health promotion initiatives.

About you
  • Fluency in Mandarin (essential).
  • Strong cultural knowledge and established connections within the Mandarin-speaking community.
  • Experience in community engagement, community development, health promotion or customer-facing community services.
  • Excellent communication and relationship-building skills.
  • Confidence engaging with community groups and speaking in public settings.
  • Strong organisational and computer skills.
  • Current Victorian Driver Licence and willingness to travel locally.

How to apply

Our client is committed to creating an inclusive and culturally safe workplace and strongly encourages applications from individuals with lived experience, cultural knowledge and/or established connections within the Mandarin-speaking community. Fluency in Mandarin is essential, and candidates with strong community networks and an understanding of cultural contexts will be highly regarded, as this role supports engagement with priority communities.

Applications from candidates of all backgrounds with demonstrated multicultural community engagement experience and the ability to build trusted relationships across diverse communities are also encouraged.

If you're passionate about community engagement, improving health outcomes and creating lasting impact, we'd love to hear from you.

Please apply with a copy of your resume.

Frequently asked questions

Who is hiring for the Bilingual Engagement Support Officer role?
Mayday Recruitment is hiring for the Bilingual Engagement Support Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Bilingual Engagement Support Officer job located?
The Bilingual Engagement Support Officer role with Mayday Recruitment is based in Carlton, VIC, AU.
What does the Bilingual Engagement Support Officer role pay?
Mayday Recruitment lists the Bilingual Engagement Support Officer role at AUD 60,000–63,000 per year.
Is the Bilingual Engagement Support Officer role full-time or contract?
This is a full time position at Mayday Recruitment.
What experience level is the Bilingual Engagement Support Officer role?
The Bilingual Engagement Support Officer position is aimed at mid-level candidates.
How do I apply for the Bilingual Engagement Support Officer role at Mayday Recruitment?
Apply directly on Mayday Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct