Showroom Consultant

Showroom Consultant
$75k + Super
UNDERWOOD, QLD - 4119
Permanent - Full-time
On-site role (Monday – Friday 9 – 5 only)

Cox Purtell is currently working with a world-renowned, family-owned global leader in functional furniture fittings, who are seeking a dedicated and customer-focused individual to join their team as a Showroom Consultant. Their products are trusted in kitchens and homes around the world, and as a family-owned company, they place a genuine emphasis on their people, offering real opportunities for career growth and development within a global organisation.

Role Overview:
Reporting to the State Sales Manager, as Showroom Consultant you would plan and deliver marketing and sales activities to grow the product range within their showroom market. It's a great fit for someone with an interest in design, CAD/CAM or architecture, including recent graduates or someone without formal qualifications, who is keen to bring that passion into a hands-on, customer-facing environment.

Duties include but are not limited to:

Customer Support:

• Responsible for greeting customers and supporting them through their visit at the Showroom.
• Responsible for answering incoming calls in a timely and professional manner.
• Responsible for maintaining customer/visitor registration database.
• Maintain and develop existing and new customers face-to-face through appropriate propositions and ethical sales methods.
• Where required, support all staff in preparing for customer visits, trade events, or VIP customer visits.
• Attend and assist in representing the organisation at trade shows, exhibitions and special events as required.
• Responsible for follow up calls, communications and campaigns as required.

Administrative:

• Perform general administration duties as required within the role and in a timely fashion (maintaining files, records & documents).
• Ensure showroom and aligned state is well maintained including:
• Appearance, cleanliness and hygiene.
• Working order of displays and equipment.
• Building maintenance as per lease agreements.
• Ensure marketing material and brochures are readily available.

Planning:

• Through internal training and product knowledge, be competent in presenting specific topics to a variety of audiences.
• Utilise internal program to maintain and develop a computerised customer and prospect database.
• Assist with new product release campaigns, functions and training programs as required.

Skills & Experience:

• Well-developed inter-personal skills.
• Solid organization skills.
• Ability to work well with others.
• Problem solving and time management skills.
• Effective verbal, presentation and listening communications skills.
• Effective written communications skills.
• Some exposure to design, CAD/CAM, architecture or a similar creative or technical field would be highly regarded, whether through study, work experience or personal interest. Recent graduates and candidates without formal qualifications are encouraged to apply.
• Previous experience/exposure to an internal sales environment particularly in relation to kitchen hardware would be highly regarded.

Why Apply?

• Be part of a world-renowned, family-owned company with a strong focus on people, quality and values.
• Genuine opportunities for growth and development within a global organisation.
• Work with a dynamic team committed to delivering exceptional customer service.
• A great fit for someone with a passion for design, CAD/CAM or architecture who wants to bring that interest to life in a customer-facing role.
• If you're a customer-focused individual with a passion for providing outstanding service and technical support, we want to hear from you! Apply now and become a part of the team.