Warranty Claims Coordinator

People2People AU SF ·www.people2people.com.au

Location Rocklea, Australia
Salary AUD 80,000 / year
Type Full time
Level Mid
Source Shazamme
Business Support
Apply direct
4–5 Month Contract
Rocklea location
$38–$40 per hour + super
Immediate start
Join an award-winning organisation based in Rocklea in a fast-paced contract where you can step in, take ownership, and bring structure to a busy warranty function. This role suits someone from a warranty coordination or claims processing background who knows how to keep workflows moving, stakeholders aligned, and service delivery on track without constant oversight.
About the role
You will coordinate warranty activities from intake through to completion, acting as the central point between customers, technicians and internal teams. The focus is on maintaining momentum, ensuring accuracy, and keeping communication tight so nothing stalls.
Key responsibilities
  • Coordinate warranty requests and ensure timely acknowledgement and action
  • Manage communication across customers, field teams and internal stakeholders
  • Schedule inspections, repairs and technician visits
  • Maintain accurate systems, documentation and workflow tracking
  • Actively follow up outstanding actions to keep cases progressing
  • Support reporting and maintain visibility of the warranty pipeline
About you
  • You’ve worked in a warranty coordination or claims processing environment and understand how to manage volume without losing detail
  • Strong communication skills with the ability to manage different stakeholders confidently
  • Comfortable juggling competing priorities and working both autonomously and as part of a team
  • Highly organised with a focus on accuracy, follow-through and accountability
  • Confident working across systems such as MS Office and CRM platforms
Exposure to industries such as residential construction, manufacturing, insurance or similar will put you ahead. A practical understanding of warranty and service processes is important.

Frequently asked questions

Who is hiring for the Warranty Claims Coordinator role?
People2People AU SF is hiring for the Warranty Claims Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Warranty Claims Coordinator job located?
The Warranty Claims Coordinator role with People2People AU SF is based in Rocklea, AU.
What does the Warranty Claims Coordinator role pay?
People2People AU SF lists the Warranty Claims Coordinator role at up to AUD 80,000 per year.
Is the Warranty Claims Coordinator role full-time or contract?
This is a full time position at People2People AU SF.
What experience level is the Warranty Claims Coordinator role?
The Warranty Claims Coordinator position is aimed at mid-level candidates.
How do I apply for the Warranty Claims Coordinator role at People2People AU SF?
Apply directly on People2People AU SF's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct