Customer Operations Representative - Logistics

Alexander Appointments JobAdder ·www.alexanderappointments.com.au

Location Sydney, NSW, Australia
Salary AUD 35 - 38 / hour
Type Full time
Level Mid
Source Shazamme
Transport / Logistics / Drivers
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  • Erskine Park, NSW
  • Immediate Start | Monday–Friday role
  • Brand new office with modern facilities
Looking for your next challenge in a fast-moving environment? Join a global transport and logistics organisation that is expanding its operations and growing its customer service team.

Based in a new, modern office in Erskine Park, this role is ideal for candidates with experience in call centre, customer service, transport, or logistics environments who enjoy fast-paced, problem-solving work.

Key Responsibilities
  • Handle customer enquiries via phone and email with a focus on service excellence
  • Coordinate delivery schedules and provide real-time shipment updates
  • Liaise with drivers, warehouse teams, and transport operations
  • Investigate and resolve delivery or service issues efficiently
  • Monitor freight movements and ensure accurate communication with customers
  • Maintain documentation and update internal systems
  • Build strong relationships with customers and internal stakeholders
Skills and Experience
  • Experience in customer service, call centre, logistics, or operations roles
  • Strong communication and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • High attention to detail and organisational skills
  • Proficiency in Microsoft Office and computer systems
  • Logistics or transport industry experience (preferred but not essential)
  • Reliable, proactive, and a team-oriented mindset
Benefits
  • Immediate start available
  • Multiple job openings due to company growth
  • Monday to Friday schedule (no weekend work)
  • Modern office environment in Erskine Park
  • Career growth opportunities within a global logistics company
Why Apply? This is a great opportunity for anyone searching for logistics jobs in Sydney, customer service roles in Western Sydney, or entry-level transport operations jobs with career progression. You’ll join a supportive team in a company that plays a key role in keeping Australia’s supply chain moving.

How to Apply

Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role. Only suitable applicants will be contacted.
 
For other similar roles currently available, please go to our jobs page https://www.alexanderappointments.com.au/job-results         
 
We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts 

Frequently asked questions

Who is hiring for the Customer Operations Representative - Logistics role?
Alexander Appointments JobAdder is hiring for the Customer Operations Representative - Logistics position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Operations Representative - Logistics job located?
The Customer Operations Representative - Logistics role with Alexander Appointments JobAdder is based in Sydney, NSW, AU.
What does the Customer Operations Representative - Logistics role pay?
Alexander Appointments JobAdder lists the Customer Operations Representative - Logistics role at AUD 35–38 per hour.
Is the Customer Operations Representative - Logistics role full-time or contract?
This is a full time position at Alexander Appointments JobAdder.
What experience level is the Customer Operations Representative - Logistics role?
The Customer Operations Representative - Logistics position is aimed at mid-level candidates.
How do I apply for the Customer Operations Representative - Logistics role at Alexander Appointments JobAdder?
Apply directly on Alexander Appointments JobAdder's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct