Funeral Director Assistant

Mayday Recruitment ·www.maydayrecruitment.com

Location Sydney, New South Wales, Australia
Type Full time
Level Director
Source Shazamme
Call Centre & Customer Service Searching
Apply direct

Mayday is partnering with a respected organisation within the funeral services sector to recruit multiple Casual Funeral Director Assistants. This role is ideal for someone who is compassionate, service-driven, and comfortable working in a sensitive and meaningful environment supporting families at important moments.

The Role
Working closely with the local team, you will assist in the delivery of professional funeral services to the community. You will contribute to a positive and supportive workplace where customer care, teamwork, and service quality are key. Although this is a casual position, candidates must have full availability Monday to Friday and be willing to work on a 24/7 on-call roster as required. 

Key responsibilities include:

  • Providing exceptional customer service to families, clients, and internal stakeholders

  • Supporting funeral services and day-to-day operations at the location

  • Ensuring compliance with internal policies, procedures, and quality standards

  • Assisting with preparation, coordination, and service delivery as required

  • Contributing to a collaborative and respectful team environment

  • Supporting health, safety, and wellbeing standards in the workplace

About You

Essential:

  • Experience in a service-focused environment or the ability to quickly learn

  • Current unrestricted driver’s licence

  • Comfortable working in circumstances involving death, grief, and deceased persons

  • Strong communication skills with a calm, empathetic approach

  • High attention to detail and ability to follow instructions

  • Sensitivity and respect for diverse values, beliefs, and cultural practices

  • Physically and psychologically fit to manage manual handling, stress, and the inherent requirements of the role

Desirable:

  • Exposure to or understanding of the funeral services industry, or willingness to learn

  • Background in hospitality, retail, community services, or a similar people-focused industry

Why Apply?

  • Meaningful work supporting local communities

  • Stable, long-term opportunity within an essential services industry

  • Supportive team culture and structured training provided

  • Opportunity to develop a unique and rewarding career path

If you are someone who values compassion, professionalism, and service excellence, we’d love to hear from you.

Apply now or reach out to Mayday Recruitment for a confidential discussion.

Frequently asked questions

Who is hiring for the Funeral Director Assistant role?
Mayday Recruitment is hiring for the Funeral Director Assistant position, a Shazamme client. Apply directly on the employer's career site.
Where is the Funeral Director Assistant job located?
The Funeral Director Assistant role with Mayday Recruitment is based in Sydney, NSW, AU.
Is the Funeral Director Assistant role full-time or contract?
This is a full time position at Mayday Recruitment.
What experience level is the Funeral Director Assistant role?
The Funeral Director Assistant position is aimed at director-level candidates.
How do I apply for the Funeral Director Assistant role at Mayday Recruitment?
Apply directly on Mayday Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct