Technical Team Lead

Technical Team Lead

About the Organisation

Our organisation delivers mission-critical technology solutions that support Defence, Intelligence and Government agencies across Australia. With a strong focus on innovation, security and operational excellence, we design, build, operate and sustain complex technology environments that enable critical national outcomes.

We pride ourselves on fostering a collaborative and inclusive culture where employees are empowered to contribute, grow professionally, and make a meaningful impact through challenging and rewarding work.
 
About the Company

As a trusted partner to Australian Government and national security customers, we provide advanced technology, engineering and software solutions in highly secure environments. Our teams work on complex programs that require technical excellence, agility and a commitment to delivering reliable outcomes where performance and trust are paramount.

We invest heavily in our people, offering opportunities for professional development, leadership growth and career progression while supporting a healthy work-life balance.
 

The Role

We are seeking an experienced Technical Team Lead to lead a high-performing systems administration and maintenance team supporting critical enterprise platforms within a secure and highly regulated environment.

Reporting to senior technical leadership, you will oversee operational service delivery, coordinate incident management activities, and work closely with engineering, operations and customer stakeholders to ensure the ongoing availability and performance of mission-critical systems.

This role combines technical leadership, service management and stakeholder engagement, providing an excellent opportunity for someone who enjoys leading teams, driving continuous improvement and delivering outcomes that matter.


Responsibilities

• Lead and mentor a team of systems administrators and technical specialists.
• Ensure the ongoing sustainment, availability and performance of critical enterprise systems.
• Coordinate major incident response activities and drive timely resolution of operational issues.
• Manage service delivery activities in accordance with ITIL principles and best practices.
• Collaborate with engineering, operational and customer stakeholders to achieve project and operational objectives.
• Contribute to technical strategy, governance and service improvement initiatives.
• Monitor and report on service performance, operational risks and key delivery metrics.
• Support workforce development through coaching, mentoring and capability uplift activities.
• Provide leadership coverage and support across the maintenance and operational support functions.
• Operate within a mixed technology environment that includes Linux (RHEL) and Windows Server platforms.

What You Will Bring

Essential

• Demonstrated experience leading technical teams within complex enterprise environments.
• Strong understanding of IT service management and ITIL-aligned incident and problem management processes.
• Proven ability to coordinate operational support activities and manage competing priorities.
• Excellent communication and stakeholder engagement skills, with the ability to translate technical concepts into clear business outcomes.
• Experience working within Defence, Intelligence or other highly secure Government environments.
• Strong analytical and problem-solving capabilities.
• Ability to lead, motivate and develop technical teams.

Desirable

• Technical certifications relating to Linux, Windows Server, cloud or virtualisation technologies.
• ITIL Foundation certification.
• Qualifications or certifications in project delivery methodologies such as PRINCE2, Agile or Scrum.
• Experience supporting capability sustainment programs in Defence or National Security environments.

What Is On Offer

• A Permanent role based in Canberra – Salary up to $220k including super
• Opportunity to work on nationally significant programs and technologies.
• A collaborative and inclusive team culture focused on innovation and excellence.
• Career development pathways, leadership opportunities and ongoing professional training.

Security Requirements

To be eligible for this position, applicants must:

• Be an Australian Citizen.
• Hold a current Top Secret Positive Vetting (TSPV) security clearance.
• Be willing and able to undertake and maintain any additional organisational or customer-specific security requirements as required.
• Demonstrate the ability to work effectively within highly secure and classified environments.

How to Apply
Please upload your resume to apply. Please provide a supporting statement highlighting your skills, experience, and capability against the position description to complete this application process. We will be in touch with instructions for suitably skilled candidates. 

Submissions close COB Friday the 21st of August 2026.

Please call Lisa Berjak on 0480 011 550 for any further information. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification, and any other client-requested checks.
 
Why partner with Whizdom?
We’re Whizdom. We view you as an extension of our strong, dependable brand and have differentiators which really are different! The Whizdom way:

• We pay our contractors same day you submit your timesheet!
• We are Level 3, DISP certified and have signed the Veteran Employment Commitment and been awarded the highest level of compliance to this important initiative, proactively assisting veterans transitioning from the forces to civilian roles. We’ve been lucky enough to win industry awards for our high level of process compliance and are ISO 9001 certified. Our commitment to reducing Greenhouse Gas Emissions has been accredited in line with large global organisations.
• We value diversity and welcome applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.

 
Our team of talented people are passionate about your experience, doing the right thing always, with a focus on your long-term career goals. We even give you a best in industry merch pack! Even if this role isn’t the exact fit for you, we would love a chat, contact us to find out more!