Salesforce Program Manager

Cox Purtell ·www.coxpurtell.com.au

Location Brisbane, Queensland, Australia
Salary AUD 225,000 / year
Type Full time
Level Mid
Source Shazamme
Salesforce Program Manager Salesforce Transformation CRM Delivery Multi-Cloud Salesforce Brisbane Education Sector Program Governance PMP/PRINCE2/SAFe
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About the client
A large, Brisbane-based education sector organisation found out the hard way what happens when a Salesforce program runs on status updates instead of delivery. An independent health check surfaced the real state of things: broken data models, access that shouldn't exist, integrations that don't talk to each other, and a backlog of work that was reported as done and wasn't. Salesforce professional services is now on-site for 12 months, and this role builds the internal team that works alongside them to actually fix it.

About the role
This isn't a program manager who flourishes a Gantt chart in a steering committee and calls it leadership. The last person in a seat like this one filled governance forums with noise instead of answers, and the organisation is done with that. You'll be the one who reads a health check and sees a plan, not a crisis. You'll run four workstreams (roadmap and governance, platform foundations, data foundations, strategic use cases), and you'll be judged on whether the platform is actually better in twelve months, not on how polished your reporting deck looked along the way. Two business units pull against each other on a shared platform. You'll need to hold that tension without pretending it isn't there.

Duties

  • Run delivery across all four workstreams to a standard that survives scrutiny, not just a deadline
  • Build governance reporting that tells executives the truth about risk and progress, not a version of it
  • Own the program budget and vendor spend, and know exactly where every dollar is going
  • Earn trust across business units who've been burned before
  • Spot the risks that turn into fires and deal with them before they do

Requirements

  • Real experience leading a Salesforce program through actual complexity, not just scale
  • Multi-cloud depth across Sales, Service, Experience and Marketing Cloud
  • A program or agile delivery certification that backs up the experience (PMP, PRINCE2 Practitioner, SAFe, CSM or PSM II)
  • Financial and vendor management you can defend under questioning
  • The stomach to walk into a program with a documented list of what's wrong and choose to fix it anyway

How to apply
If the words "platform health check" make you want to see the findings, not run from them, we'd like to talk.



Frequently asked questions

Who is hiring for the Salesforce Program Manager role?
Cox Purtell is hiring for the Salesforce Program Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Salesforce Program Manager job located?
The Salesforce Program Manager role with Cox Purtell is based in Brisbane, QLD, AU.
What does the Salesforce Program Manager role pay?
Cox Purtell lists the Salesforce Program Manager role at up to AUD 225,000 per year.
Is the Salesforce Program Manager role full-time or contract?
This is a full time position at Cox Purtell.
What experience level is the Salesforce Program Manager role?
The Salesforce Program Manager position is aimed at mid-level candidates.
How do I apply for the Salesforce Program Manager role at Cox Purtell?
Apply directly on Cox Purtell's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct