Customer Support and Sales Consultant
Smaart Recruitment ·www.smaart.com.au
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About the Opportunity:
Are you a customer focused professional who enjoys a balance of inbound customer service, sales support and administration? This is an exciting opportunity to join a well established business within the test & tag industry, based in Rowville. You will provide support to customers across a range of leading products.
The Role:
This is a blended position involving inbound enquiries, sales administration, and the odd face-to-face customer interaction with a strong focus on providing accurate product information and fantastic customer service. You will also:
About You:
You thrive in fast paced environments where no two days are the same, and enjoy the variety of balancing inbound enquiries and customer support. We are happy to consider applicants from a range of backgrounds including retail, contact centre or sales. You will also need:
Are you a customer focused professional who enjoys a balance of inbound customer service, sales support and administration? This is an exciting opportunity to join a well established business within the test & tag industry, based in Rowville. You will provide support to customers across a range of leading products.
The Role:
This is a blended position involving inbound enquiries, sales administration, and the odd face-to-face customer interaction with a strong focus on providing accurate product information and fantastic customer service. You will also:
- Managing general product enquiries from businesses and customers
- Handling inbound calls and providing clear, accurate information
- Handling the odd face-to-face enquiry down by the service desk
- Updating and maintaining the CRM
- Managing bookings for customers undertaking training demonstions
About You:
You thrive in fast paced environments where no two days are the same, and enjoy the variety of balancing inbound enquiries and customer support. We are happy to consider applicants from a range of backgrounds including retail, contact centre or sales. You will also need:
- A strong customer centric mindset
- Excellent computer skills
- Experience using CRM systems (highly regarded)
- $65,000 to $70,000 + Super
- Monday to Friday hours with flexibility, typically 8am to 4:30pm or 9am to 5pm
- Work one "short day" a week
- Free onsite parking
- Fantastic rewards programs for employees and families
- Annual salary reviews
- Stable, supportive office based environment
- Comprehensive training and ongoing support
- Distinct career progression opportunities
Frequently asked questions
Who is hiring for the Customer Support and Sales Consultant role?
Smaart Recruitment is hiring for the Customer Support and Sales Consultant position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Support and Sales Consultant job located?
The Customer Support and Sales Consultant role with Smaart Recruitment is based in Melbourne, VIC, AU.
What does the Customer Support and Sales Consultant role pay?
Smaart Recruitment lists the Customer Support and Sales Consultant role at AUD 65,000–70,000 per year.
Is the Customer Support and Sales Consultant role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Customer Support and Sales Consultant role?
The Customer Support and Sales Consultant position is aimed at mid-level candidates.
How do I apply for the Customer Support and Sales Consultant role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.