Property Claims Consultant

Mayday Recruitment ·www.maydayrecruitment.com

Location Sydney, New South Wales, Australia
Work type Hybrid
Salary AUD 80,000 - 120,000 / year
Type Full time
Level Mid
Source Shazamme
Insurance Searching
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MAYDAY Recruitment is seeking a Property Claims Consultant to join a specialist Insurtech company, operating within the Australian general insurance sector.

This is a rare opportunity to join a business in a true build phase, where you won’t just manage claims - you’ll help shape how the claims function is designed, structured, and scaled. You’ll work closely with leadership and Senior Claims Consultants to deliver high-quality claims outcomes while also contributing to team development, process design, and operational strategy.

What’s in it for you?

  • Full-time permanent role based in Sydney (hybrid working model)
  • Opportunity to help build a claims function from the ground up
  • High-impact role with visibility across executive leadership and client stakeholders
  • Exposure to complex and high-value general insurance claims
  • Genuine influence over processes, workflows, and team culture
  • Strong focus on technical development and leadership growth
  • Collaborative, fast-moving environment where ideas are implemented quickly
  • Clear pathway into leadership as the team scales
  • Competitive salary package aligned to seniority and experience

Main responsibilities include:

  • Manage a portfolio of home and residential property claims.
  • Assess coverage, liability and quantum in line with policy wording, legislation and delegated authority
  • Set, monitor and review reserves across the lifecycle of claims
  • Identify recovery, contribution and subrogation opportunities
  • Make or recommend settlement decisions within authority, escalating where appropriate
  • Contribute to the design and implementation of claims frameworks, processes and authority structures
  • Support reporting and insights on claims trends, performance and emerging risks
  • Build strong working relationships with MGA clients, capacity
  • Ensure compliance with AFSL obligations, the General Insurance Code of Practice, and ASIC RG 271 requirements
  • Maintain high standards of documentation, file integrity and regulatory compliance

The ideal candidate:

  • 3 plus years of property claims end to end experience.
  • Solid understanding of Australian claims regulation (AFSL, IDR/EDR, AFCA, Code of Practice)
  • Strong stakeholder management skills, including client-facing experience
  • with a focus on cost, outcomes and risk management
  • Comfortable working in a growing business where structure and processes are evolving
  • Exposure to TPA, MGA or delegated authority environments highly regarded

If this sounds like the right next step in your career, apply today.

For more information, please contact Niamh@maydayrecruitment.com

Frequently asked questions

Who is hiring for the Property Claims Consultant role?
Mayday Recruitment is hiring for the Property Claims Consultant position, a Shazamme client. Apply directly on the employer's career site.
Where is the Property Claims Consultant job located?
The Property Claims Consultant role with Mayday Recruitment is based in Sydney, NSW, AU. The role is hybrid-friendly.
Is the Property Claims Consultant role remote?
Yes — the Property Claims Consultant position at Mayday Recruitment is hybrid. Candidates based in AU are preferred.
What does the Property Claims Consultant role pay?
Mayday Recruitment lists the Property Claims Consultant role at AUD 80,000–120,000 per year.
Is the Property Claims Consultant role full-time or contract?
This is a full time position at Mayday Recruitment.
What experience level is the Property Claims Consultant role?
The Property Claims Consultant position is aimed at mid-level candidates.
How do I apply for the Property Claims Consultant role at Mayday Recruitment?
Apply directly on Mayday Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct