ICT Support Officer
Ashdown People ·www.ashdownpeople.com.au
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ICT Support Officer
Duration: Initial 6 Months
Rate: $49.70/hr + Super
Location: Bankstown
Part time: 25/hr per week (4 or 5 days in office)
Overview:
Procurement (order and invoice processing - majority of time - request quotes raise order process invoice - $ value have different processes), minute taking, document generation (e.g., excel worksheet, briefing note, save in iShare), admin support for ICT
Duration: Initial 6 Months
Rate: $49.70/hr + Super
Location: Bankstown
Part time: 25/hr per week (4 or 5 days in office)
Overview:
Procurement (order and invoice processing - majority of time - request quotes raise order process invoice - $ value have different processes), minute taking, document generation (e.g., excel worksheet, briefing note, save in iShare), admin support for ICT
Key Accountabilities
- Raise purchase requisitions and orders, and reconcile invoices against approved ICT purchases.
- Prepare and format documents, reports, presentations, briefing notes, correspondence and meeting minutes.
- Register, maintain and manage ICT records and documentation using Council's document management systems.
- Create and maintain databases, spreadsheets and other administrative records to support ICT operations.
- Provide administrative support to the ICT team, including assisting the Service Desk with phone enquiries and walk-in requests.
- Assist with budget preparation, monitoring and financial administration.
- Support ICT procurement activities and assist with contract administration.
- Maintain ICT hardware and software asset registers, ensuring accurate tracking and lifecycle management.
- Coordinate and distribute ICT information, maintain procedural documentation and support risk mitigation activities.
- Develop a practical understanding of ICT-supported systems to provide effective administrative and user support.
- Analyse internal processes and user trends to identify opportunities for continuous improvement and increased operational efficiency.
- Undertake additional duties within the scope of the role, skills, training and competence as required.
About You To be successful in this role, you will have:
- Experience in an administration, business support or ICT support role, ideally within local government, government or a corporate environment.
- Proven procurement administration experience, including obtaining quotes, raising purchase orders, processing invoices and supporting contract administration.
- Strong administrative skills, including preparing reports, briefing notes, presentations, correspondence and meeting minutes.
- Experience using document management systems (e.g. iShare, TRIM or similar) and maintaining accurate records.
- Proficiency in Microsoft Office Suite, particularly Excel, Word and Outlook.
- Excellent organisational, communication and customer service skills, with the ability to manage competing priorities.
- Experience supporting budgets, maintaining databases or asset registers, and contributing to process improvements.
- Strong attention to detail, problem-solving skills and the ability to work collaboratively within a busy ICT team.
- Previous Local Government or Public Sector experience.
- Experience supporting an ICT team.
- Knowledge of TechnologyOne, iShare, TRIM or ITIL principles.
Frequently asked questions
Who is hiring for the ICT Support Officer role?
Ashdown People is hiring for the ICT Support Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the ICT Support Officer job located?
The ICT Support Officer role with Ashdown People is based in Bankstown, NSW, AU.
What does the ICT Support Officer role pay?
Ashdown People lists the ICT Support Officer role at AUD 48–49 per hour.
Is the ICT Support Officer role full-time or contract?
This is a full time position at Ashdown People.
What experience level is the ICT Support Officer role?
The ICT Support Officer position is aimed at mid-level candidates.
How do I apply for the ICT Support Officer role at Ashdown People?
Apply directly on Ashdown People's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.