HVAC Customer Service Representative
JobSquad V2 ·www.thejobsquad.com
Apply directThe JobSquad Solutions Team is currently looking for a HVAC Customer Service Representative to work at a company located in the Medley, FL area!
Job Title: HVAC Customer Service Representative
Job Location: Medley, FL
Pay and Hours for Job + Benefits: $18/HR
Job Description:
Pay Rate: $18/HR
Location: Medley, FL
Shift: M-F 9am – 6pm
Customer Service Representative in The Parts and Warranty department for Pioneer mini split systems involves handling customer and contractor support related to equipment issues, replacement parts, and warranty claims.
Key responsibilities include:
- Reviewing customer requests for parts, repairs, and warranty verification
- Identifying system models and serial numbers to confirm warranty eligibility
- Processing parts orders, quotes, refunds, and replacements as needed
- Coordinating with technical support for troubleshooting assistance
- Communicating with customers regarding discontinued units and replacement options
- Providing pricing, availability, and shipping information for replacement parts
- Documenting cases, emails, and customer interactions accurately
- Ensuring warranty claims are handled according to company policy and guidelines
- Escalating complex or unresolved cases to management or engineering when necessary
- Communicating through email/phone calls
- Knowledgeable with Microsoft software, Fed Ex, UPS
- Previous HVAC Experience a plus
- English is a must and Spanish not required but a plus
- 2-4 Years of Customer Service experience
The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.
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Frequently asked questions
Who is hiring for the HVAC Customer Service Representative role?
JobSquad V2 is hiring for the HVAC Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the HVAC Customer Service Representative job located?
The HVAC Customer Service Representative role with JobSquad V2 is based in Doral, US.
What does the HVAC Customer Service Representative role pay?
JobSquad V2 lists the HVAC Customer Service Representative role at USD 21–23 per hour.
Is the HVAC Customer Service Representative role full-time or contract?
This is a full time position at JobSquad V2.
What experience level is the HVAC Customer Service Representative role?
The HVAC Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the HVAC Customer Service Representative role at JobSquad V2?
Apply directly on JobSquad V2's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.