Customer Service Representative

Nesco Resource ·nescoresource.com

Location Dover, NJ
Salary USD 17 - 21 / hour
Type Full time
Level Mid
Source Shazamme
Administrative & Clerical 26-20758
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Nesco Resource is looking for a detail-oriented Customer Service Representative for our client to manage domestic and international customer accounts. This role involves order entry, logistics coordination, invoicing, and customer communication to ensure accurate, on-time delivery and excellent service.

Monday thru Friday
Pay $17.88-$21.54

Key Responsibilities

  • Process and manage customer orders using SAP and PeopleSoft

  • Coordinate shipping logistics using Origin Manager

  • Respond to customer inquiries within 24 hours

  • Create and maintain customer profiles and purchase orders

  • Issue credits/rebates and resolve payment discrepancies

  • Collaborate with internal teams (Shipping, Finance, Planning, etc.)

  • Support sales with reports and pricing quotes

Requirements

  • 2+ years' experience in customer service or corporate environment

  • Strong attention to detail and organizational skills

  • Proficient in Microsoft Office (Outlook, Teams, Word, SharePoint)

  • Excellent communication and problem-solving skills

  • Experience with SAP is a plus

  • Associate degree preferred, not required

Perks

  • Collaborative team environment

  • Opportunity to grow product and logistics knowledge

COM035


Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Frequently asked questions

Who is hiring for the Customer Service Representative role?
Nesco Resource is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Nesco Resource is based in Dover, NJ, US.
What does the Customer Service Representative role pay?
Nesco Resource lists the Customer Service Representative role at USD 17–21 per hour.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct