Resident Services Associate
Collins Property Recruitment Bullhorn ·www.collinspropertyrecruitment.com
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The role:
A leading property company is seeking a Resident Services Associate to be based on a high-end Build to Rent development in South West London. This is a hybrid role that involves aspects of property management and front of house/customer service duties. Working hours are four days on and four days off, with hours between 07:00 and 19:00
Responsibilities include:
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
A leading property company is seeking a Resident Services Associate to be based on a high-end Build to Rent development in South West London. This is a hybrid role that involves aspects of property management and front of house/customer service duties. Working hours are four days on and four days off, with hours between 07:00 and 19:00
Responsibilities include:
- Provide excellent customer service to residents and visitors
- Front of house duties including handling incoming calls/enquiries
- Assist with the resident move in and out process
- Complete apartment and appliance inductions
- Handle resident queries and ensure reports are actioned
- Undertake daily and weekly inspections of the building
- Record safety checks, contractor visits and on-site reports
- Establish and develop working relationships with suppliers and contractors
- Handle parcels
- Follow procedures
- Maintain and manage petty cash float
- Ensure reception area, lobby and floor corridors are organised and tidy
- Excellent communication skills
- Top class customer service skills
- Pro active attitude
- Professional presentation, confident and outgoing nature
- Well organised
- Ability to problem solve and work under pressure
- Ability to work as part of a team
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
Frequently asked questions
Who is hiring for the Resident Services Associate role?
Collins Property Recruitment Bullhorn is hiring for the Resident Services Associate position, a Shazamme client. Apply directly on the employer's career site.
Where is the Resident Services Associate job located?
The Resident Services Associate role with Collins Property Recruitment Bullhorn is based in South West London, GB. The role is hybrid-friendly.
Is the Resident Services Associate role remote?
Yes — the Resident Services Associate position at Collins Property Recruitment Bullhorn is hybrid. Candidates based in GB are preferred.
Is the Resident Services Associate role full-time or contract?
This is a full time position at Collins Property Recruitment Bullhorn.
What experience level is the Resident Services Associate role?
The Resident Services Associate position is aimed at junior-level candidates.
How do I apply for the Resident Services Associate role at Collins Property Recruitment Bullhorn?
Apply directly on Collins Property Recruitment Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.