Research and Insights Coordinator
Public Sector People ·www.search-4.com.au
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We are looking for an experienced Research & Insights Coordinator to join our client on an initial 12-month contract.
This is an exciting opportunity to play a key role in shaping business performance, improving customer experiences, and supporting evidence-based decision making within a highly regarded local government organisation.
What you'll be doing
As the Research & Insights Coordinator, you'll lead the development and delivery of research programs that help drive organisational performance and improve community outcomes. You'll work across a broad range of stakeholders, providing valuable insights through research, analysis and reporting that supports strategic planning and continuous improvement initiatives.
Key responsibilities
Public Sector People is a leading Australian recruitment agency specialising in Local, State and Federal Government recruitment. We are passionate about connecting talented professionals with opportunities where they can make a genuine impact. Built on the values of honest communication, care, focus and feedback, we are committed to building long-term relationships and delivering outstanding outcomes for both our clients and candidates.
For a confidential discussion about this opportunity, please contact Dan Corkill on 0481 208 285 or email dcorkill@publicsectorpeople.com.au.
This is an exciting opportunity to play a key role in shaping business performance, improving customer experiences, and supporting evidence-based decision making within a highly regarded local government organisation.
What you'll be doing
As the Research & Insights Coordinator, you'll lead the development and delivery of research programs that help drive organisational performance and improve community outcomes. You'll work across a broad range of stakeholders, providing valuable insights through research, analysis and reporting that supports strategic planning and continuous improvement initiatives.
Key responsibilities
- Design and deliver community perception, customer satisfaction and market research projects.
- Develop business performance metrics and reporting frameworks.
- Identify opportunities for business improvement through data collection, analysis and evidence-based recommendations.
- Prepare high-quality reports and presentations for senior leadership and Executive.
- Manage research projects from planning through to delivery while meeting deadlines and organisational objectives.
- Communicate findings clearly and confidently to a range of stakeholders across the organisation.
- Highly developed survey and market research experience across community perception research, customer satisfaction research and community capacity building.
- Experience developing business performance metrics and measurement programs.
- Extensive experience identifying and implementing business improvement initiatives driven by research and data analysis.
- Outstanding communication and presentation skills with the ability to promote a culture of continuous improvement.
- Strong analytical skills with the ability to independently conduct research, interpret data, draw meaningful conclusions and produce concise, compelling reports.
- Demonstrated project management experience, delivering outcomes with minimal supervision while managing competing priorities.
- Experience preparing and presenting high-quality reports for Executive leadership and Council.
- Initial 12-month contract
- Highly competitive hourly rate
- Hybrid working arrangements
- Opportunity to contribute to projects that directly improve services and outcomes for the local community
- Supportive and collaborative team culture
- Work for an organisation committed to innovation, continuous improvement and professional development
Public Sector People is a leading Australian recruitment agency specialising in Local, State and Federal Government recruitment. We are passionate about connecting talented professionals with opportunities where they can make a genuine impact. Built on the values of honest communication, care, focus and feedback, we are committed to building long-term relationships and delivering outstanding outcomes for both our clients and candidates.
For a confidential discussion about this opportunity, please contact Dan Corkill on 0481 208 285 or email dcorkill@publicsectorpeople.com.au.
Frequently asked questions
Who is hiring for the Research and Insights Coordinator role?
Public Sector People is hiring for the Research and Insights Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Research and Insights Coordinator job located?
The Research and Insights Coordinator role with Public Sector People is based in NSW - Sydney, NSW, AU.
What does the Research and Insights Coordinator role pay?
Public Sector People lists the Research and Insights Coordinator role at AUD 60–80 per hour.
Is the Research and Insights Coordinator role full-time or contract?
This is a full time position at Public Sector People.
What experience level is the Research and Insights Coordinator role?
The Research and Insights Coordinator position is aimed at mid-level candidates.
How do I apply for the Research and Insights Coordinator role at Public Sector People?
Apply directly on Public Sector People's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.