IT admin

DeWinter BH ·www.dewintergroup.com

Location San Francisco, CA, United States
Salary USD 40 - 45 / hour
Type Full time
Level Mid
Source Shazamme
Information Technology Accepting Candidates
Apply direct

Join a dynamic team as an IT Support Administrator and be the essential backbone supporting daily operations in a bustling downtown Chicago environment. This role is perfect for a versatile, hands-on IT professional eager to troubleshoot, manage endpoints, and ensure seamless technology experiences across various platforms. If you're passionate about delivering exceptional user support and thrive in a fast-paced setting, this opportunity is tailor-made for you.

Key Responsibilities:

  • Provide tier 1–3 support for hardware, software, and network issues on macOS and Windows devices
  • Manage MDM solutions such as Intune, Jamf, or Kandji for endpoint configuration, patching, and security
  • Administer Windows Active Directory environments and Google Workspace accounts and policies
  • Set up and troubleshoot AV systems, conference room equipment, and video conferencing tools for company events
  • Oversee IT onboarding and offboarding processes, ensuring secure and efficient access management
  • Track IT inventory, handle helpdesk tickets, and develop technical documentation
  • Assist with basic network troubleshooting, including Wi-Fi, VPN, and printer connectivity

Required Skills:

  • 4+ years of experience in IT support, helpdesk, or systems administration
  • Proficiency supporting both Windows and macOS environments
  • Hands-on experience with MDM platforms and Windows administration tools such as Active Directory and Group Policy
  • Strong knowledge of Google Workspace administration
  • Proven experience with AV and live event technical support
  • Excellent communication skills and a customer-focused approach
  • Ability to clearly explain technical concepts to non-technical users

Nice to Have Skills:

  • Experience with additional endpoint management tools
  • Knowledge of network infrastructure beyond basic troubleshooting
  • Certifications related to IT support or systems administration

Preferred Education and Experience:

  • A bachelor’s degree in Information Technology, Computer Science, or a related field is preferred
  • Demonstrated success supporting diverse IT environments with multiple operating systems

Other Requirements:

  • Must be able to work onsite full-time in Downtown Chicago
  • Ability to start ASAP and commit to a 6-month contract-to-hire engagement

This is an exciting opportunity for an IT professional eager to contribute technical expertise in a collaborative, fast-paced setting. If you meet the qualifications and are ready to make an impact, we look forward to your application.

Frequently asked questions

Who is hiring for the IT admin role?
DeWinter BH is hiring for the IT admin position, a Shazamme client. Apply directly on the employer's career site.
Where is the IT admin job located?
The IT admin role with DeWinter BH is based in San Francisco, CA, US.
What does the IT admin role pay?
DeWinter BH lists the IT admin role at USD 40–45 per hour.
Is the IT admin role full-time or contract?
This is a full time position at DeWinter BH.
What experience level is the IT admin role?
The IT admin position is aimed at mid-level candidates.
How do I apply for the IT admin role at DeWinter BH?
Apply directly on DeWinter BH's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct