Membership Officer (Temp)
Smaart Recruitment ·www.smaart.com.au
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Membership Officer – 6-Week Temporary Contract
Location: Moorabin | Office-based
Please check the Moorabbin location is accessible for you before applying
Start Date: Monday, 10 August 2026
Hourly Rate: $40 Per Hour + Super
Contract: 6 weeks, with potential to extend
Hours: Monday–Friday, 8:30am–5:00pm
Positions:
1 x Full-Time (Temporary)
1 x Part-Time (Tuesday & Thursday) (Temporary)
We are currently seeking Membership Officers to join a well-known AFL organisation during a busy membership renewal period.
You will be joining a friendly and supportive team and will play an important role in supporting members throughout the renewal period, with a strong focus on member retention and delivering excellent customer service.
About the Role
This is a busy and high-volume position where no two days will be the same. You will be responsible for managing a large volume of member enquiries across email and phone, helping members with their queries and supporting membership renewals.
About You
What's in It for You?
If you are a confident customer service professional who loves working with people, is highly comfortable with technology and thrives in a fast-paced environment, we'd love to hear from you!
Location: Moorabin | Office-based
Please check the Moorabbin location is accessible for you before applying
Start Date: Monday, 10 August 2026
Hourly Rate: $40 Per Hour + Super
Contract: 6 weeks, with potential to extend
Hours: Monday–Friday, 8:30am–5:00pm
Positions:
1 x Full-Time (Temporary)
1 x Part-Time (Tuesday & Thursday) (Temporary)
We are currently seeking Membership Officers to join a well-known AFL organisation during a busy membership renewal period.
You will be joining a friendly and supportive team and will play an important role in supporting members throughout the renewal period, with a strong focus on member retention and delivering excellent customer service.
About the Role
This is a busy and high-volume position where no two days will be the same. You will be responsible for managing a large volume of member enquiries across email and phone, helping members with their queries and supporting membership renewals.
- Managing a high volume of inbound and outbound phone calls
- Handling and responding to a large volume of email enquiries
- Assisting members with their membership enquiries and requests
- Supporting member retention and membership renewals
About You
- Previous experience in customer service, contact centre, membership or sales
- Excellent verbal and written communication skills
- Experience using Archtics is highly desirable
- Confidence handling a high volume of inbound and outbound calls
- Strong computer literacy and the ability to quickly learn new systems
What's in It for You?
- 6-week temporary assignment commencing 10 August 2026
- Potential for extension
- Full-time and part-time opportunities available
- Join a well-known AFL organisation
- Friendly, supportive and social team environment
- Full training and ongoing support provided
- Gain valuable experience in membership, customer service and sales
- Make an impact during a key membership renewal period
If you are a confident customer service professional who loves working with people, is highly comfortable with technology and thrives in a fast-paced environment, we'd love to hear from you!
Frequently asked questions
Who is hiring for the Membership Officer (Temp) role?
Smaart Recruitment is hiring for the Membership Officer (Temp) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Membership Officer (Temp) job located?
The Membership Officer (Temp) role with Smaart Recruitment is based in Melbourne, VIC, AU.
Is the Membership Officer (Temp) role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Membership Officer (Temp) role?
The Membership Officer (Temp) position is aimed at mid-level candidates.
How do I apply for the Membership Officer (Temp) role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.