Branch Manager

Branch Manager | Canberra | FMCG & Distribution

Permanent | Full time

$165,000 – $175,000 + super | STI | Fully Maintained Company Vehicle

• Senior leadership opportunity within a well-established national business
• Lead a 50–60 person branch operation
• Responsibility across sales, operations, transport, warehouse and customer service
• Potential relocation assistance for the right candidate

The Opportunity

We are seeking an experienced Branch Manager to take overall responsibility for a large and established distribution operation in Canberra.

This is a senior leadership position with responsibility across sales, operations, transport, warehouse, administration and customer service, with a strong focus on branch profitability, customer service and team performance.

Reporting to senior management, you'll lead a team of approximately 50–60 employees and work closely with an experienced leadership group across the branch.

This is an opportunity for a confident and commercially minded leader to take ownership of an established operation, drive performance and identify opportunities to improve the way the business operates.

About the Role

You'll be responsible for:

• Leading the day-to-day operations of the branch across sales, warehouse, transport and administration.
• Delivering budgeted EBIT, revenue and profitability targets.
• Managing branch budgets, forecasts, costs and financial performance.
• Analysing P&L results and operational KPIs and taking corrective action where required.
• Leading and developing a team of approximately 50–60 employees.
• Driving customer growth, retention and service excellence.
• Building strong relationships with customers, suppliers and internal stakeholders.
• Managing inventory and ensuring customer demand is supported effectively.
• Identifying new business opportunities and opportunities for growth.
• Improving productivity, processes and operational efficiency.
• Ensuring high standards of WHS, food safety, HACCP and Chain of Responsibility compliance.
• Creating a culture of accountability, teamwork and continuous improvement.
• Making timely decisions and providing clear direction across the branch.

About You

We're looking for an experienced operational leader who combines commercial understanding with strong people and operational leadership.

You'll ideally have:

• Previous experience as a Branch Manager, Operations Manager, Distribution Manager, General Manager or similar.
• Experience managing a sizeable workforce and multiple operational functions.
• Strong commercial acumen and the ability to interpret P&L, budgets and financial performance.
• Experience managing costs, productivity and operational KPIs.
• Strong customer relationship and stakeholder management skills.
• Excellent problem-solving and decision-making ability.
• A visible, hands-on leadership style.
• The confidence to challenge existing processes and drive positive change.
• Strong communication and people management skills.
• The ability to perform in a fast-paced, operational environment.

Experience in these areas will be highly regarded:

• FMCG
• Food distribution or foodservice
• Grocery or wholesale distribution
• Transport and logistics
• Warehouse and distribution
• High-volume operational environments
• HACCP and food safety
• Chain of Responsibility
• WHS and psychosocial safety

Forklift or heavy vehicle licences are advantageous but not essential.

The Leadership Opportunity

This role will suit someone who enjoys being close to the operation and isn't afraid to make decisions.

You'll be taking over an established operation with experienced people and established ways of working.

The opportunity is to build on what's working, identify what can be improved and lead the team through positive change.

We're looking for someone who:

• Takes ownership
• Leads from the front
• Makes decisions
• Holds people accountable
• Develops and supports their team
• Builds strong customer relationships
• Looks for better ways of doing things
• Can balance people, customers and commercial outcomes

What's on Offer

• $165,000 – $175,000 + super
• Fully maintained company vehicle
• STI / incentive program
• Potential relocation assistance for the right candidate
• Staff discounts and additional benefits
• Opportunity to lead a substantial operation within an established national business
• Genuine scope to influence operational performance and branch growth

Apply Now

If you're an experienced Branch or Operations Manager looking for a role where you can take genuine ownership and make a measurable impact, we'd like to hear from you.

Apply now with your updated resume and cover letter.

Early applications are encouraged, as shortlisting may commence before the closing date of Friday 2 October 2026.

Only shortlisted candidates will be contacted. All applications will be treated confidentially.

As part of the recruitment process, successful candidates may be required to complete employment checks, which may include a medical assessment, drug and alcohol testing, National Police History Check and licence validation.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.