Technical Training Specialist

Technical Training Specialist | Irwindale, CA | 18-Month Contract | $39.39/hr

We're looking for an experienced Technical Training Specialist to design, develop, and deliver technical training programmes within a large-scale utility environment. This is a hands-on instructional design role where you'll work closely with subject matter experts and stakeholders to translate complex technical content into clear, effective training materials for a range of audiences.

Day-to-Day Responsibilities

• Carry out needs assessments and job/task analyses, including facilitating focus groups and working with subject matter experts to identify training needs and business requirements
• Research, design, and develop training scope, timelines, and deliverables — including presentations, job aids, user guides, quick reference guides, eLearning, and virtual and instructor-led training
• Interpret and translate complex technical content such as functional specifications, test scripts, and vendor documentation into training materials for both technical and non-technical audiences
• Manage client expectations, make recommendations, and communicate project status updates throughout the training lifecycle
• Facilitate train-the-trainer sessions
• Manage multiple projects concurrently, including scope, milestones, schedules, deliverables, and resources
• Problem-solve and troubleshoot training roadblocks as they arise

What We're Looking For

• Bachelor's degree in Education, Instructional Design, Business, or a relevant technical discipline — or equivalent experience
• Minimum 5 years designing and developing systems and/or technical course materials; 7+ years preferred
• Demonstrated experience applying instructional design principles and adult learning methodologies including ADDIE and SAM
• Proficiency in Microsoft Word, Excel, PowerPoint, SnagIt, and at least one eLearning tool such as Articulate Storyline/Rise, Adobe Captivate, or Camtasia
• Strong critical thinking and attention to detail — able to synthesise information from multiple sources and translate it into training requirements
• Excellent verbal, written, and interpersonal skills, including experience facilitating train-the-trainer sessions
• Proven ability to manage shifting timelines, ambiguity, and changing requirements whilst prioritising effectively
• Self-directed and quick to learn highly technical content

Preferred

• Experience working within a utility company
• Familiarity with Visio and SharePoint
• Experience developing training within an Agile software development environment
• Background developing training for SAP or Salesforce implementations

Contract Details

• Location: Irwindale, CA — On-site (Potential Hybrid arrangement TBC)
• Duration: 18 months
• Pay Rate: $39.39/hr

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